Network/Infrastructure Technician

6 months ago

Bristol, United Kingdom GKN Aerospace Full time

Fantastic challenges. Amazing opportunities.

GKN Aerospace is reimagining air travel: going further, faster and greener Fuelled by great people whose expertise and creativity sets the standards in our industry, we’re inspired by the opportunities to innovate and break boundaries. We’re proud to play a part in protecting the world’s democracies. And we’re committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world’s aircraft and engine manufacturers and achieved sales of £3.35 bn.in 2023. There are no limits to where you can take your career.

Job Summary

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A Truly Global Business 
Every day, around the world, we help aircrafts fly further, faster and greener. We’re the world’s leading tier one aerospace supplier of systems and components. With over 16,000 employees across 33 manufacturing sites in 12 countries serving over 90% of the world’s aircraft and engine manufacturers with sales of £3.35bn. Together as “one GKN” we’re moving our business and industry forward developing technologies that rapidly decarbonise aircraft, and innovating to help build a new generation of planes that produce zero emissions. We’re putting sustainability at the heart of what we do; driving our objective to becoming a net zero greenhouse gas emissions business before 2050 

Making a Difference 
It’s great to know you’re making a difference to the future of aviation Whatever part you play you’ll be helping us deliver operational excellence to our customers.


As an infrastructure technician, you develop, maintain and administer infrastructure services, systems, applications and configurations and related hardware in accordance with GKN standards and industry best practices. Troubleshooting, diagnosing and resolving system, software and hardware problems. Supports front line IT staff in complicated infrastructure related matters. Documents, tracks, monitors, and communicates problems and business risks to ensure timely resolution and compliance. 

How You'll Contribute

Deliver infrastructure services to agreed SLA Troubleshoot/resolve problems associated with the infrastructure environment Work with hardware/software vendors to resolve technical support issues Coordinate and work with global architects and other regional Data Center teams to ensure infrastructure and systems meet GKN Aerospace standards in regards to functionality, security, and maintainability Actively monitor the system infrastructure to manage business systems and security risks  Actively works with automating the IT infrastructure delivery Event Management; monitoring , measuring against SLA, triggering and reporting Incident Management; log all incidents and resolve as quickly as possible Change Management; process approved changes from Build into Run Asset & Configuration Management

What You'll Bring

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Essential

IT Service Desk and/or IT infrastructure experience An ability to follow processes Self-driven with a motivation to succeed and provide world class services to the business Relies on experience and judgment to plan and accomplish goals Experience working in a high availability, high demand environment Able to work effectively in a virtual team environment Strong documentation skills Good communication skills in English– both verbal and written

Desirable

Relevant Degree or equivalent experience Technical certifications in Operating Systems, Microsoft Azure or equivalent Technical certifications Cisco CCNA or equivalent Powershell knowledge

What We'll Offer

Once you’re on board you’ll get the following perks and benefits:

Competitive salary dependent on experience Industry Leading Pension Scheme = we’ll match your contributions up to 8% on a 1 : 1.5 basis Life Assurance 8 x salary 25 days holiday + bank holidays Flexible working hours / Remote Working Income protection Shopping discounts Cycle To Work Scheme Employee Assistance Programme Virtual GP Clinic for you and immediate family A collaborative, dynamic working environment 


As well as a competitive package we’ll offer you a world of opportunity. We want to see your career fly We’ll support your career progression by providing you with learning and development opportunities. That’s the beauty of being part of a global business, once you’re on board you never know where you career journey may take you 
Why Join Us 
A Great Place to work needs a Great Way of Working
Everyone is welcome to apply to GKN. Through our commitment to diversity, inclusion and belonging and by living our five powerful principles we’ve created a culture where everyone feels welcome to contribute. It’s a culture that won us ‘The Best Workplace Culture Award’ last year. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work.
We’re also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know.

We’ll offer you fantastic challenges and amazing opportunities. This is your chance to be part of an organisation that has proven itself to be at the cutting edge of our industry; and is committed to pushing the boundaries even further. And with some of the best training on offer in the industry, who knows how far you can go?

A Great Place to work needs a Great Way of Working

Everyone is welcome to apply to GKN. We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity, inclusion and belonging and by living our five powerful principles we’ve created a culture where everyone feels welcome to contribute. It’s a culture that won us ‘The Best Workplace Culture Award’. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work.

We’re also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know.

We are the place where human dreams, plus human endeavour, shape the future of aerospace innovation and technology. ​
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