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Credit Coordinator

4 months ago

Manchester, United Kingdom Area Support Office, Manchester Full time

We are seeking a highly
motivated and detail-oriented individual to join our team as a Credit
Coordinator & Collector. This unique role is critical in providing
administrative support to our collective credit and collections objectives
ensuring efficient operations and effective credit management processes are
followed and improved.



Based within our Area Support
Office at Radisson Blu Manchester Airport (hybrid working), your primary
responsibilities will be:



Collaboration with Procurement
and Credit Manager: Work closely with each our
EMEA procurement departments and credit managers to set monthly goals and
support plans, ensuring alignment with organizational objectives in achieving
cash targets



Account Management and
Training: Manage a defined number of
accounts as part of credit controller tasks, providing training and development
opportunities while gaining a deep understanding of the collection cycle to
others as required.



Engagement with Third-Party
Partners: Responsible for liaising
with third-party customers and partners to review volumes of unpaid invoices
and handle the query resolution to allow payments to be made.



Proactive Risk Management: Actively support hotels with specific tasks in the
credit risk management function daily.  



Preparation of Meeting Data and
Documentation: Prepare all necessary data
and documentation for credit meetings/overviews to key team members including
write-off documentation and debt referral for recovery action, ensuring
accuracy and completeness.



Process Improvement and
Collaboration: Work closely to identify
new opportunities to streamline and drive best practices.



Commission reduction
initiatives: work to improve the long-term
reduction of our third-party commission processor by tracking and spotting
trends to improve key payments



Requirements:




  • Proficiency in Microsoft Excel is mandatory.
  • Ability to work at a fast pace and
    self-motivate.
  • Strong organizational and time management
    skills.
  • Excellent communication and interpersonal
    skills.
  • Prior experience in credit management or
    related field preferred.
  • Past hotel accounting experience highly
    desirable.


What's in it for you?




  • Free Parking or discounted rail travel
  • Special rates for our team members while
    staying in our hotels worldwide 
  • Contributory pension scheme and Life
    Assurance 
  • Complimentary meal each day when working
    in the office
  • Access to the Employee Assistance
    Programme through UNUM 
  • Fantastic training and opportunities to
    progress 
  • 20 days holiday (plus bank holidays) -
    increasing each year up to 25 days 
  • Discounted Gym Membership which includes
    use of our leisure, pool and gym facilities