Technical Delivery Professional

4 weeks ago


Southampton, United Kingdom BT Group Full time

What you’ll be doing

Responsible for driving actions which get us to having a robust, accurate, Pan BT CMDB, specifically focussed on the Networks data initially.  Responsible for technical delivery of CMDB improvements (via DevOps, or personally dependant on training / upskilling)  Identifies and implements ways to improve team, process and service performance and suggests and implements changes to how team operates.  Identifies opportunities to resolve risks and issues relating to delivery and any impacts on related components or teams.  Partners with a range of internal and external stakeholders to resolve issues, update on progress and achieve benefits.  Coordinates a diverse team to deliver medium sized, technical projects within a specific domain which enable benefits for customers across a portfolio of projects.  Leverages technical expertise to monitor all actions and activities, from scope to delivery, to ensure adherence to technical roadmap and time and budget constraints. 

What you'll bring

Mandatory

Experience of project delivery in an agile environment. Excellent communication skills. Excellent analytical skills and the ability to derive insight from raw data and produce informative, relevant, and user-friendly reports. Operational understanding / experience of ITIL processes. Evidence of being able to coordinate a diverse team and to plan and manage delivery in a complex multi project environment. Experience of internal and external stakeholders management. Identifies opportunities to resolve risks and issues, addressing impacts on related components or teams.


Desirable:

Experience of functionality delivery in a ServiceNow environment. Previously work as a CMDB analyst / manager or equivalent role.

Your Benefits


At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity. Benefits of working for BT include: 

Tailored training and development opportunities to continue to build your career  10% on target bonus  25 days’ annual leave (not including bank holidays), increasing with service  Life Assurance  Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%  Direct Share scheme  Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.  Exclusive colleague discounts on our latest and greatest BT broadband packages BT TV, including TNT Sports and NOW entertainment  Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks  3 volunteering days per year  Access and involvement with our incredible 11 People Networks including Able2 network, Careers network, Ethnic diversity network, Gender equality network and Pride network. 

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