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Technical Delivery Manager

3 months ago

Southampton, United Kingdom BT Group Full time

What you'll be doing

You will be accountable for the delivery of technical solutions. This will involve working with market-facing teams, solution & network designers, development & test teams, operations and other stakeholders.  You will also drive Network release activities, coordinating plans across squads to deliver code through technical releases to support quarterly Business Goals ensuring all dependencies are understood and tracked within a release plan.

The role will provide opportunities to work on a wide variety of technologies in support of Enterprise and Technology and in new emerging technologies and markets.
As a Technical Delivery/Programme manager, you will be responsible to deliver in an agile way and: 

Oversee the demand, sprint planning, resource, and finances for the team and delivering projects. Own and deliver projects from design through to live implementation and/or withdrawal. Design and drive improved working process for efficient live deployment.  Own the network delivery of portfolio/release from the concept to market.  Deliver requirements by ensuring production of robust and achievable design and delivery plans.  Manage delivery change control at work stream / network delivery level and determine on acceptance or rejection of changes to an agreed scope.  Ensuring the scope of delivery is understood, including OSS where necessary, that the network solution meets the business need and that plans are comprehensive and are achievable. Ensuring that all impacted teams understand, engage and commit to deliver plans.  Identify pre-requisites to network deliveries and ensure that they are delivered.  Ensuring that platforms/components can commit to delivery commitments.  Meeting committed finance figures for the network deliveries.  Identify when network deliveries are at risk and take corrective action to resolve and risk management for network deliveries. Manage the finances across the Programme and provide updates to stakeholders. Track and drive deliverables using JIRA Working with consuming stakeholders to align releases across development & delivery environments from dev, test, through to Live Production for the train of releases. Manage inter squad dependencies and drive issue resolution including impediment escalations where appropriate; set and drive achievement against key performance metrics.


We'll also need to see these on your CV

Track record of working with stakeholders across multiple teams, designers, and platforms to ensure the proposed solution is affordable, deliverable and delivers the required business outcomes. Project management skills to deliver business benefit in a timely way by focusing on must do capability and delivering effective end to end solutions. Expertise in complex and intricate network design delivery and authority. Decision-making and problem-solving involving cost/time trade-offs.  Track-record of leading matrix/task teams through change and develop a challenging and supportive team culture. Risk Management: active management through applying appropriate risk management strategies for both delivery and business risks. Proven track record of delivery of multiple technically challenging solutions into in life. Understanding and experience of managing budgets and how to ensure supporting teams are funded.

Nice to have: 

working in an agile methodology & tribes lead matrix/task teams through change and develop a challenging and supportive team culture.

Why choose us?
We are in an incredibly competitive industry and it’s not just the technology that’s important, but the world of promise it creates for our customers. We live and work in a connected world where people want seamless service, great products and the best connectivity there is, as well as continually expecting more and more from us, and rightly so. Technology is BT’s powerhouse, with our expert technologists, we have a unique position in BT. By bringing together our technical and commercial expertise, and our insight and passion for customer experience, we help BT stand out from the competition. With the best networks and smart innovative products, combined with a personal experience, it sets us apart from the pack.

Innovation drives everything we’ve done since BT started in 1846. Coming up with new ideas and developing new technologies is central to our future. We want to improve people’s lives for the better in relevant and affordable ways and we’ll be fast to market with an effortless experience to match. We will continue to focus on developing our converged network capabilities which will give customers seamless connectivity. Our skilled people will lead this technological revolution, not only for our customers but for the industry across the Globe, truly making customers our heartbeat.

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Five Key Skills 
1. Demonstrable experience of technical delivery management, preferably using an agile approach. 
2. Self-starter, proactive and used to driving progress and change.
3. Good communicator, collaborator & team player.
4. Problem solver.
5. Familiarity with communications technology