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Beacon Support Worker

3 months ago

Welwyn Garden City, United Kingdom Catch22 Full time
Job Description

As a Beacon Support Worker, you will be the named and allocated worker providing support to victims and witnesses. You will build and sustain high-quality relationships with victims through an offer of practical and emotional support that wins confidence and trust. You will inform, consult and empower victims to feel supported through the delivery of an agreed and tailored package of support that meets specific risks and needs. You will work collaboratively with a wide range of agencies to ensure that there is a robust referral pathway in place. 

You will be a passionate and experienced caseworker who shows an understanding and commitment to the needs of victims and witnesses and how the Victim Service can effectively address the needs.


Qualifications

What does good look like for this role?

  • A confident, professional, and creative individual with a ‘can-do’ approach 
  • The ability to guide victims and witnesses through their journey to cope and recover following a crime, while preparing for mitigating factors or changing needs.
  • The ability to build rapport with your clients and create safe spaces for victims and witnesses to talk openly about their journey to cope and recover.
  • You will represent Catch22 as a trusted professional both to clients and when networking or advocating on a clients behalf with other services or organisations e.g. police, witness care, housing etc.
  • You will work as part of a team to improve the shared knowledge and expertise in the service, as well as throughout Catch22.


Additional Information

Please see here for full Job Description & Person Specification 

Salary: £25500.00 per annum
Hours of work: Full time, 37.5 hours per week
Contract: Fixed term, until 38/01/2024

Flexibility: Blended approach of office working, home working, and visiting clients across Hertfordshire. *Flexible working options available.
Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check

*Access to a car, and a full driving licence, is a requirement of this role. 
*Flexible working options available, with ad hoc homeworking possible, and flexible working requests met with a willingness to approve, where service delivery allows.

Benefits:

  • 28 days annual leave plus bank holidays, increasing to 33 days plus bank holidays after 5 years.
  • Enhanced workplace pension with 4% employer contribution.
  • Discounts for over 1,400 retailers and gym memberships.
  • Life insurance x3 salary.
  • Enhanced maternity, paternity and adoption pay.
  • Access to health and wellbeing benefits, including GP helpline, reimbursed eye tests, and a cycle to work scheme.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.