Beacon Support Worker

6 months ago

Welwyn Garden City, United Kingdom Catch22 Full time

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

**Beacon Victim Care Service**

Hertfordshire Police and Crime Commissioner has appointed Catch22 to deliver the Beacon Victim Care Service across the county. Catch22 Victim Services provide tailored support to individuals, to empower them to cope, and to recover, from the impact of crime.

**Job Description**:
At Beacon we require a ratio of male Beacon Support Workers to ensure that we are able to offer accessible support to victims of crime across Hertfordshire. This ensures that we manage risk and victims of enhanced crimes, such as sexual violence, have the choice of who they wish to be supported by. For these reasons **this role is open to male applicants only**

As a Beacon Support Worker, you will be the named and allocated worker providing support to victims and witnesses. You will build and sustain high-quality relationships with victims through an offer of practical and emotional support that wins confidence and trust. You will inform, consult and empower victims to feel supported through the delivery of an agreed and tailored package of support that meets specific risks and needs. You will work collaboratively with a wide range of agencies to ensure that there is a robust referral pathway in place.

You will be a passionate and experienced caseworker who shows an understanding and commitment to the needs of victims and witnesses and how the Victim Service can effectively address the needs.

Click here for full job description.

What does good look like for this role?
- A confident, professional, and creative individual with a ‘can-do’ approach
- The ability to guide victims and witnesses through their journey to cope and recover following a crime, while preparing for mitigating factors or changing needs.
- The ability to build rapport with your clients and create safe spaces for victims and witnesses to talk openly about their journey to cope and recover.
- You will represent Catch 22 as a trusted professional both to clients and when networking or advocating on a clients behalf with other services or organisations e.g. police, witness care, housing etc.
- You will work as part of a team to improve the shared knowledge and expertise in the service, as well as throughout Catch 22.

**Qualifications**:

- GCSE English and Maths, at Grade C or above (or equivalent).
- IT literate, with good digital skills, including data management, and the ability to learn new digital packages.
- High accuracy, and attention to detail, when completing data processing or data input tasks.
- Great verbal and written communication, with experience of working in partnership with stakeholders, and experience of working with highly vulnerable people.
- Experience of managing a caseload, and identifying, developing, and delivering, appropriate interventions and preventative initiatives.

Additional Information
**Salary**: £24,001
**Hours of work**:Full-time, 37.5 hours per week
**Contract**: Permanent
**Flexibility**:Flexible working options available - blended approach of office working, home working, and community visits across Hertfordshire. Flexible working requests are met with a willingness to approve where service delivery allows
- This role requires access to a car, and a full driving licence.
- Vetting and Clearance Requirements: NPPV 2 (Police Vetting) - this police vetting requires you to have lived in the UK for 3 years minimum; Enhanced DBS check.

**Benefits**:

- 28 days annual leave plus bank holidays (pro-rata), increasing to 33 days (pro-rata) plus bank holidays after 5 years.
- Enhanced workplace pension with 4% employer contribution
- Discounts for over 1,400 retailers and gym memberships
- Life insurance x3 salary
- Enhanced maternity, paternity and adoption pay
- Access to health and wellbeing benefits, including GP helpline, reimbursed eye tests, and a cycle to work scheme

See the benefits of working for Catch22 here.
- At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good

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