Beacon Support Specialist
5 days ago
As a Beacon Support Specialist, you will play a vital role in advocating for the rights of Anti-Social Behaviour (ASB) victims, providing support throughout Criminal Justice and ASB resolution processes.
Working closely with multi-agency partners, you will deliver a case managed approach, offering navigation, advice, guidance, and advocacy, alongside timely risk assessments and safety and support plans.
About the Role
- Deliver high-quality support packages and interventions tailored to individual and complex needs.
- Agree, plan, facilitate, record, and review referrals to key support services and agencies, ensuring a tailored plan of support that meets the needs of service users and addresses key risks.
- Consistently identify, monitor, review, and manage support plans and risks, assessing service user progress and responses, and ensuring that safeguarding risks are escalated appropriately.
- Provide support and information to help victims cope and recover, guiding them through administrative information and advice packages, and empowering them to navigate the process effectively.
- Ensure service users are fully informed through a robust introduction to the service, including referral pathways, support services, and the Beacon service offering.
- Facilitate a co-ordinated multi-agency response to address identified needs and risks, through close and effective working relationships with the Police and key support agencies.
Key Skills and Experience
- Excellent verbal and written communication skills.
- Ability to build and sustain high-quality working relationships with service users, colleagues, and multi-agency professionals.
- Experience of working with vulnerable people, undertaking and advising on needs assessments, risk assessments, and interventions.
- Great organisational and administrative skills.
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