Quote to Cash Process Consultant

About Wipro:

Wipro’s dynamic approach to people, process, and technology has led them to be an industry leader for decades. Additionally, since 2006, Wipro has helped companies power their business with the cloud. We provide professional services that help enterprises move faster, rethink processes and change the way their employees work.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Your Benefits:

• A competitive remuneration package including extended fringe benefits.
• Being part of the local Wipro family and also supported by 260.000 enthusiast colleagues spread over the 6 continents.
• A state-of-the-art training platform so you can grow and become the best version of yourself;
• A dynamic working environment with room for personal development
• A career path within a global leading Technology firm
• At Wipro we find it important that you have a good work life balance so homeworking, working at the HQ

About Practice

Are you excited to play a role that provides you with possibilities to drive programs and consulting projects for innovation and advisory services around business process transformations, SaaS Cloud implementations, Application, Technology reimagination? If so, please come and be part of the Process Transformation Advisory and Consulting team at Wipro’s Process Advisory & Application Consulting group. It’s an opportunity to work alongside fellow industry experts and create impact on critical transformation programs that help our clients solve some of their most complex business problems. The programs spread across a range of industries and clients, including some of the most marque brands and some of the Fortune 500 clients.

Roles & Responsibilities

As a QTC Consulting leader, you will embark on a fast-paced career path that will allow you to utilize your experience, process knowledge and product skills. Your knowledge to design, advice, sell and manage programs, will help define industry and product leading transformation programs. The Process Transformation consulting practice also offers opportunities to enhance your skills and knowledge through training and certifications across multiple leading ERP/ CPQ/ business application products (including leading SaaS/Cloud players) and enablers – allowing you to drive opportunities for yourself and Wipro while keeping your career ahead of the curve. The expected responsibilities to be performed in this role are mentioned below.

1. Work with business users to understand and document their business processes and requirements to devise the best-fit quote-to-cash strategy, application architecture and process flow charts
2. Experience in quote-to-cash capacity with any of the following product – Oracle, SAP, Salesforce, Infor or ServiceNow. If not, then experience in any pricing optimization tool (like Zilliant, Vendavo or equivalent Trade Promotion tool) can also be accommodated.
3. The Process lead needs to have a minimum 12+ years of leading QTC Transformation, Quote to Order design experience, fulfillment and order orchestration, pricing optimization, shipping and logistics implementation experience for large scale enterprise with global supply chain network
4. Act as a Senior Trusted Advisor for opportunity shared, covering the entire company of a big/complex, multinational quote to cash processes end-to-end.
5. Perform mapping/gapping based on the requirements and be a trusted process advisor of best practices and industry trends in areas involving but not limited to CPQ/ subscription-based Order Management/Shipping on-time/screening Trade Compliance/managing Returns/Invoicing/Credit Management and Payment features for B2B2C model
6. Configure working prototypes in a development sandbox if required and validate and refine prototypes.
7. Adept in implementing touchpoints to ERP capabilities, with design understanding of supply chain imperatives in fulfilling and scheduling all kinds of orders with supplemental skills in any of the listed business capabilities - to name a few but not limited to – Pricing Optimization, Rebates Management, Subscription Billing and Contract Management, Bill of Materials, Global Order promising, Demand Planning, Costing, Production Scheduling and work order management.
8. Preferable experience of CPQ dependencies to ERP and Receivables (Tax, receipts and invoicing) with credit card automation experience (in PaaS or equivalent)
9. Highlight the benefits of recommended approaches and any business process improvements from the suggested solutions.
10. Conduct meetings with business users and IT personnel and publish status and progress reports. During projects, clearly communicate project task status to key stakeholders.
11. Work with IT personnel to highlight any changes needed in the current implementation to achieve business requirements, identify gaps and arrive at gap closure approaches with ability to dwell on pros and cons of technical approaches to address product gaps, business needs
12. Must have a strong understanding of order Management and quoting processes with deep experience of > 5 years in any ERP product
13. Must have excellent written and verbal communication skills.
14. Demonstrated organizational skills and detail orientation with ability to multi-task in a fast-paced environment.

Mandatory Skills:

1. The ideal candidate will have at least 10-15 years of overall business/functional analysis experience, with at least 4-6 years of implementation experience on the QTC platform at onsite
2. Partner with business organizations (Revenue Accounting, Sales Operations, Order Fulfillment, IT, Legal, Support, Finance, etc.) to assist in implementation of process improvements, automation and continuous improvement projects
3. Drive post-acquisition integration related to revenue processes of acquired companies
4. Support revenue related system implementations and perform user acceptance testing
5. Manage projects, action items, and creation of process documentation and training materials
6. Design, test, and execute system implementation to properly account for revenue accounting under SAP, Oracle, Infor, Netsuite, etc.
7. Candidates with equivalent experience in Salesforce or ServiceNow Platform in similar space could be an alternative to traditional ERP exposure
8. Responsible for ensuring the successful implementation of the quoting and order Management suite of applications, including but not limited to Quoting, Order Management, Planning, Pricing, Subscription Management, Credit Card payment processing, CPQ and Product Hub.
9. Comprehend the order to cash cycle of products and services with the ability to give constructive recommendations on process improvements
10. Manage multiple User Acceptance Testing (UAT) and post-launch validations to ensure seamless system implementation
11. Manage project updates and internal communication within the organization and represent in cross-functional meetings
12. Drive improvement, efficiency, and effectiveness into QTC processes

Diversity and Inclusion at Wipro

Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.