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Business Support Manager

1 month ago

Hammersmith UK, West London, United Kingdom House Recruiting Full time
  • Business Support Manager
  • upto £45,000
  • 3 days in the office, 2 days working from home


About the company

Our client are a 3 time winner of The Sunday Times Top 100 Best Companies to work for. They have exciting growth plans over the next two to three years and are looking for ambitious and motivated people to join their award-winning teams.


About the role

We are seeking a highly organised and professional Key Account Business Support Manager to provide comprehensive Administrative Support to our key account team and meet tight deadlines.


This role involves acting as the principal point of contact for project delivery in a highly regulated sector. A key focus is on compliance, necessitating a strong aptitude in contracts and agreements, alongside meticulous attention to detail.


The ideal candidate will be a proactive problem-solver with exceptional communication skills and the ability to manage multiple tasks and multiple accounts simultaneously and efficiently. This role requires close collaboration with internal stakeholders, including marketing, operations, sales, and finance teams, as well as direct communication with clients to deliver outstanding event experiences.


Key Responsibilities:


Compliance Management:

  • Ensure all projects adhere to industry regulations and company policies.
  • Manage contracts and documentation for compliance.
  • Conduct reviews of project deliverables to ensure accuracy and quality.
  • Monitor project progress and promptly address issues.

Client Management:

  • Serve as the main liaison for pharmaceutical clients.
  • Tailor event solutions to meet client needs.
  • Provide regular updates and handle client enquiries professionally.
  • Manage multiple event accounts and track project progress.

Stakeholder Collaboration:

  • Coordinate with internal departments for seamless event execution.
  • Prepare and present post-event reports.
  • Lead pharmaceutical compliance efforts and provide internal training.

Quality Assurance:

  • Review event plans for compliance and quality.
  • Ensure clients meet paperwork and regulatory requirements.
  • Work with external agencies on pharmaceutical compliance.

Qualifications:

  • Experience in compliance or healthcare/pharmaceutical sectors preferred(but not required)
  • Proven ability to manage multiple accounts.
  • Strong organizational, communication, and multitasking skills.
  • Detail-oriented and able to handle high-pressure situations.
  • Proficiency in project management tools preferred.
  • Independent and client-focused with adaptability.


We read each application carefully and respond quickly to anyone we think could be a good fit.


Good luck