Senior Call Centre Sales Manager

3 hours ago


Manchester UK, Greater Manchester, United Kingdom Duval Associates Ltd - Recruitment Specialist - UK Full time

Call Centre Team Manager - Senior Sales Manager - B2B Outbound Sales Performance – Sales Leadership Role for an exciting SaaS business going BOOM

This is a role for a high performance sales professional.

Coach, Manage and Mentor a team of high performance Telesales Executives and Inside Sales BDMs to SUCCESS

Manchester - Office Based - Monday - Friday- Gorgeous city centre office building.

£40,000 base salary based with superb quarterly bonus PLUS incredible benefits including 34 days holiday, on-site gym - super motivated, passionate team.

You must have managed a team in an outbound, dynamic – call centre or large sales floor environment.

Wicked role in a modern tech / software business – high performing, driven, sales environment - speak to Sarah @ Duval.


We need a call centre, outbound sales leader with experience of salesforce, data, campaigns, KPIs, people management of managers and a real growth mentality.


Develop exceptional performance, growth and results through analysing data, performance, management and innovative big team leadership. Work closely with 2 heads of and facilitate growth in this very ambitious, award winning, growing business.

Start October / November - apply or get in touch with Sarah.


This role requires an experienced sales floor manager who can get the best out of their people. Ideally you'll be from a SaaS background and have experience of KPI’s, campaigns, data and a proven track record of leading a small team and helping them successfully meet targets.


The Role:

  • Optimise the state-of-the-art hot data CRM system, using your knowledge and experience to develop exciting new business sales campaigns.
  • Leading an existing high performing inside sales management team plus circa 60 business sales consultants.
  • Liaise with the Head of New business and the Business Development Managers to plan and optimise diary management and performance
  • Continuously seek to make incremental improvements in the sales performance through coaching and monitoring all lead conversion activity.
  • Contribute and support Bright Marketing and Sales strategy


What we’re looking for:

  • Ability to build, manage and drive sales performance in a targeted, entrepreneurial business.
  • Hands on, resilient leader, lead from the front
  • A proven track record in large team Telesales management / call centre management
  • Confident and forward-thinking sales approach
  • Excellent communication skills
  • Ability to influence and liaise with all levels up to Directors.
  • Motivational and inspiring leader
  • 3 Years’ experience in previous role with a similar profile
  • Communicate with senior stakeholders.
  • Over 3 years’ experience within sales management to successfully lead a high achieving and growing team of BDM to reach their targets.
  • As Head of Telesales, you will need to be a relationship builder who can work with all people, start, and maintain healthy business relationships.
  • You must be organised and punctual to manage your day-to-day tasks to a high standard.
  • You will need the ability to quickly attain an understanding of your all teams’ members needs and how you can help them flourish.
  • Exceptional written and oral communications skills


The Benefits:

  • 25 days’ holiday, plus bank holidays, Day off on your birthday, Holidays increase after 2- and 5-years’ service.
  • Perkbox discounts.
  • Pension Plan and Life Insurance.
  • Access to Employee Assistance Programme.
  • Company incentives, access to discount schemes.


Are you a manager, motivator and outbound sales leader? Apply now, or speak to Sarah @ Duval for all the info



  • Manchester, UK, Greater Manchester, United Kingdom Duval Associates Ltd - Recruitment Specialist - UK Full time

    Call Centre Manager – Senior Telesales Manager – B2B Outbound Sales Performance – Brand new payroll solution from a SaaS beast based in Manchester.Be responsible for sales performance for a team of 10 Inside Sales BDMsCoach, Manage and Mentor high performance Telesales Executives!Manchester – COME ON!What are you waiting for? Brilliant earnings –...

  • Sales Manager

    3 months ago


    Middleton, UK, Manchester, United Kingdom Amari Plastics Full time

    Job Title: Sales ManagerReports To: Profit Centre Manager Job Purpose Statement:To lead and manage the Internal Sales Team to achieve Sales and GP targets; to assist the Sales Admin and PCM to support the business needs to achieve annual forecast Job Accountabilities:Lead the Internal Sales Team with line management responsibility for 3 colleagues. Manage,...


  • Manchester,, Greater Manchester, United Kingdom Absolute Sales & Marketing Recruitment Ltd., Full time

    Job Title: ERP Senior Sales ManagerLocation: Remote (UK & Europe), with the ability to travel to customer sitesSalary: £120k base + commission (Realistic OTE £300k+)Experience Required: MUST HAVE experience selling ERP/SAP-based solutions, ideally with a Tier 1 or Tier 2 provider.Company OverviewOur client is a leading managed service provider and IT...

  • Hotel Sales Manager

    4 weeks ago


    Manchester, M1, Manchester, United Kingdom Novotel Manchester Centre Full time

    Hotel Sales Manager - Novotel Manchester Centre & Ibis 96 Portland Street, £35,000 plus up to 10% performance based bonus, healthcare and pension,On-site Role with some travel.About AccorJoin one of the world's largest hospitality groups, with over 5,400 hotels worldwide, 230,000 colleagues based in over 110 countries. Accor is Europe's hospitality...


  • Manchester, UK, Greater Manchester, United Kingdom Duval Associates Ltd - Recruitment Specialist - UK Full time

    Inside Sales Manager - Telesales Team Lead – Lead a team of 8 to success – B2B Outbound Sales Performance – Brand new payroll product from a SaaS beast based in Manchester.Be responsible for sales performance for a team of 10 Inside Sales BDMsCoach, Manage and Mentor high performance Telesales Executives!Manchester – COME ON!What are you waiting for?...


  • Manchester, UK, Greater Manchester, United Kingdom Duval Associates Ltd - Recruitment Specialist - UK Full time

    Inside Sales Manager - Outbound Team Lead – Lead a team to success – B2B Outbound Sales Performance – Exciting SaaS beast based in Manchester.Be responsible for sales performance for a team of 10 Inside Sales BDMsCoach, Manage and Mentor high performance Telesales Executives!Manchester – COME ON!What are you waiting for? Brilliant earnings – Monday...


  • Manchester, UK, Greater Manchester, United Kingdom BMS Performance Full time

    Entry level sales opportunity£25,000 basic£45-55,000 OTE - uncapped bonus schemeIndustry leading sales training programme Company trips abroad Spacious & innovative central Manchester location with panoramic views The Company: Established in 2015. Our client who are part of a significant company group who have successful operations across the UK, Ireland,...


  • Manchester, UK, Greater Manchester, United Kingdom Duval Associates Ltd - Recruitment Specialist - UK Full time

    New Business Sales Consultant – Account Development - Manage 50 intermediary broker accounts, build relationships with over 500+ contacts who have a history with your business. Be tenacious, humble, mature, motivated and generate referrals and leads, set up appointments, and CLOSE! ABC - always be closing! Top earner 100K plus.For an organised motivated...


  • Manchester,, Greater Manchester, United Kingdom Pearson Locke Solicitors Full time

    Job Description: Call Centre RepresentativeLocation: ManchesterJob Type: Monday-Friday 5-9 Saturday Sunday 10-6Introduction: Pearson Locke Law is seeking an experienced Call Centre Representative to join our vibrant team. The ideal candidate will have a minimum of two years of experience in a call centre environment, providing exceptional customer service,...


  • Greater Manchester, UK, Greater Manchester, United Kingdom Bowmay Consulting Full time

    Are you a strategic and commercially driven National Sales Manager? With your reputable professionalism are you used to building relationships with high profile customers? Are you ambitious and looking to join a business who can offer you progression?We’ve been retained by a leading FMCG manufacturer whose products are sold to retailers, wholesalers and...


  • Manchester, UK, Greater Manchester, United Kingdom Furza Full time

    We’re seeking driven professionals with a proven track record in sales development, who are ready to take their skills to the next level. Furza is a leading recruitment and training provider placing top talent in elite roles across the UK. Recently recognised as ‘Top Sales Training Company 2024’, we partner with forward-thinking businesses invested in...

  • Senior Retail Manager

    3 months ago


    Manchester, UK, Greater Manchester, United Kingdom Zachary Daniels Full time

    Senior Manager- Up to £65,000. Zachary Daniels Retail Recruitment is currently recruiting for a Senior Fashion Manager appointment in the Greater Manchester Area with a salary up to £65,000 with on target earnings of up to £80,000 per annum. We are looking for a Senior Manager that is passionate about delivering exceptional levels of customer service as...

  • Sales Manager

    2 months ago


    Greater Manchester, UK, Greater Manchester, United Kingdom Bowmay Consulting Full time

    Bowmay is working in partnership with a long-standing client, we’ve been tasked to find their next Sales Manager to join the team and play a pivotal role in scaling their sales operations. You’ll be a part of their senior management team and work collaboratively with other senior managers to deliver excellence and improve the company’s capabilities.Are...

  • Senior Store Manager

    2 months ago


    Manchester, UK, Greater Manchester, United Kingdom Zachary Daniels Full time

    The companyZachary Daniels Retail Recruitment is currently recruiting for a Senior Fashion Manager appointment in the Greater Manchester Area with a salary up to £65,000 with on target earnings of up to £75,000 per annum. We are looking for a Senior Manager that is passionate about delivering exceptional levels of customer service as well as maintaining...

  • Inside Sales Manager

    2 weeks ago


    Manchester, UK, Greater Manchester, United Kingdom Johnson Controls International Full time

    What you will doOur primary objective is the growth of recurring revenue. The team manager role is a key position to directly lead a team of Internal Sales Advisors focused on driving deficiency sales. The team manager will be responsible for leading, coaching and driving the team alongside management of the workloads and development of staff.Managing...

  • Sales Assistant

    4 weeks ago


    Manchester, M1, Manchester, United Kingdom Inc Recruitment Ltd Full time

    Sales AssistantsHave you been working in retail as a sales assistant but are now looking for somewhere where you can develop and progress? Are you great at dealing with customers but are just looking for a change as a sales assistant? Then this role could be exactly what you are looking for.This growing sales company is looking for enthusiastic sales...

  • Inside Sales Manager

    2 weeks ago


    Manchester, UK, Greater Manchester, United Kingdom Johnson Controls International Full time

    What you will doOur primary objective is the growth of recurring revenue. The team manager role is a key position to directly lead a team of Lead Generation and revenue generation advisors focused on creating leads and sales. The team manager will be responsible for leading, coaching and driving the team alongside management of the workloads and development...


  • Manchester, UK, Greater Manchester, United Kingdom MRJ Recruitment Full time

    This is your chance to join a rapidly growing powerhouse in the luxury space (100% YoY growth, £50M in revenue) and own the reins of their retail growth strategy. Salary: £60k - £75k (DOE)Location: Hybrid working in Manchester (must be based in the UK without visa/sponsorship restrictions)We’re looking for an experienced Senior Commercial Manager with...

  • Sales Manager

    2 months ago


    Greater Manchester, UK, Greater Manchester, United Kingdom MRJ Recruitment Full time

    Do you crave a fast-paced, high-impact environment where your contributions directly affect a company's success? We're looking for a talented and resourceful Sales Manager to join a dynamic team at a B2C marketplace leader disrupting industries in both the UK and USA.Salary: TBC+ perks (gym membership, share options + more)Location: Hybrid in...


  • Manchester, UK, Greater Manchester, United Kingdom Duval Associates Ltd - Recruitment Specialist - UK Full time

    Wellbeing Sales Consultant – Telesales – Inside Sales – B2B Sales – Employee Wellbeing SolutionsWonderful wellbeing and mental health solutions sales role, office based in gorgeous Manchester City Centre offices. Benefits, on-site gym, transport links, top team and great vibes.Outstanding business – Absolutely smashing the market in the UK - superb...