Senior Credit Controller

2 weeks ago

Oldham UK, Greater Manchester, United Kingdom Marston Holdings Full time

Senior Credit Controller


Marston Holdings Limited is looking for an Experienced Senior Controller to join their team on a full-time, permanent basis.


You must be AAT / CICM Qualified or working towards to be considered for this position.


Marston Holdings is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.


The group currently has revenue of £326m, employs over 5,000 staff and has a network of 1,000 self-employed enforcement agents. The business operates 21 lines of business across several trading entities, primarily in the UK.


The Position & Key Responsibilities


You will proactively support the Credit Control Team, manage the debts of all clients and ensure timely payments are made within the contractual payment terms. You will be responsible for making contact with customers with regards to their payment terms, supporting the Accounts Receivable team with reporting and any ad hoc projects as required.


  • First point of contact for escalations on accounts eligible for legal action whilst coworking with the legal team to obtain payment of overdue invoices.
  • Work with the Accounts Receivable Senior to ensure that our customer master data is reviewed, updated, and maintained.
  • Approve credits and write offs.
  • Ensure all cash on account postings have been investigated and the correct action taken within a timely manner once the initial investigation has been completed by the AR Team.
  • Manage the release of all system generated statements and dunning letters
  • Previous experience of reporting KPI’s including SLA’s & OLA’s.
  • Assist with month end reporting including bad debt provision
  • Support ad hoc projects within the Accounts Receivable and Credit Control team.
  • Support on the yearly internal and external audit.
  • Ensure process guides and request forms are maintained and are up to date.
  • Cover approval of payment allocations.


Person specification


  • 2+ years Credit Control experience
  • AAT or CICM qualification is essential
  • Intermediate in Excel (VLOOKUP’s, Pivot tables)
  • Experience using live invoicing portals, client portals and password protecting documents
  • Excellent communication and teamworking skills
  • Strong organisational skills, with the ability to multitask and prioritise
  • Proven customer service/client-facing experience
  • Working knowledge of D365 and Power BI is desirable


What’s in it for you:


  • Hybrid working – 2 days in the office / 3 from home
  • Salary £30,000 DOE
  • Contract: Permanent
  • Full time, 37.5 hours per week
  • Enhanced Maternity and Paternity Package, subject to eligibility criteria
  • 25 days holiday plus bank holidays
  • Enhanced Health cash plan
  • Pension scheme
  • Staff benefits designed to suit your lifestyle – from discounts on retail shopping, travel and socialising to health & wellbeing


If this sounds like the job for you, please apply....


New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.


We are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees

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