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Manchester, Greater Manchester, United Kingdom Alvarez & Marsal Full time

Receptionist/Office Assistant


Alvarez & Marsal (A&M) is a global professional services firm specializing in turnaround and interim management, performance improvement, and business advisory services. Founded in 1983, A&M is renowned for its distinctive restructuring heritage, hands-on approach, and relentless focus on execution and results. We provide specialist operational, consulting, and industry expertise to management and investors seeking to accelerate performance, overcome challenges, and maximize value across the corporate and investment lifecycles.


To further professionalise our Front of House experience for our visiting clients and resident employees, we are looking to hire an experienced and professional receptionist/office assistant– someone who is high-energy and polished, has a passion for client services and is happy to take initiative and think on their feet.


A&M’s Receptionist/Office Assistant role requires flexibility, energy, the ability to multi-task, prioritise and be aware at all times that A&M’s reception is the heart of the office. A professional appearance is required at all times. The successful candidate will embrace a can-do attitude, team spirit and more importantly is happy to get involved and roll up their sleeves.


Key Responsibilities

  • Taking ownership and pride in providing a professional Front of House service
  • Managing a busy switchboard and re-directing internal and external calls
  • Answering all calls and ‘at the desk’ queries in a professional and timely way
  • Greeting all A&M visitors, show them to their room and providing refreshments
  • Being a point of contact for the main building reception, representing A&M within the building
  • Managing all client meeting rooms ensuring that they are always maintained to a high standard


Furthermore, the receptionist will primarily be responsible for the following:

  • Liaising with the Office Manager and building maintenance team regarding controlling the office temperature, and escalate any issues to the Office Manager, Booking couriers and organising all incoming and outgoing post
  • Ordering passes for new hires and managing the visitor passes
  • Checking and liaising with IT as necessary to remedy faults the technology in each meeting room ensuring that the telephones and TV screens are in full working order (each morning)
  • Checking office provisions and restocking when required


Soft Skills required

  • Superior communications skills, able to present a friendly and open style
  • Demonstrable energy and the drive to be in control at all times
  • An obvious passion for client service
  • A flexible approach and the ability to switch between tasks and services as required
  • Enthusiasm and sensitivity to others, you will enjoy being part of a close working team


​Experience required

  • Receptionist/front of house/in person customer services experience within professional services or financial industry
  • Experience in multi-tasking in a busy customer/client facing environment
  • Experience in working with Microsoft office to intermediate level


(This role will require being in the office 5 days a week)