Assessment Quality Coordinator

2 weeks ago

London UK, UK, United Kingdom DiverseJobsMatter Full time

JOB DESCRIPTION


It’s our mission to make it possible for more people to experience the opportunities a career in finance brings, through our accessible qualifications and supportive community.


We are the UK’s leading qualification and professional membership body for accounting technicians. We pride ourselves on providing practical qualifications that meet the needs of both employers and employees, as well as products and services to support our members and customers throughout their careers.


Term: Permanent

Location: We have hybrid working in place, with 1-2 days per week, in our office in Canary Wharf.


Join our dynamic Qualification & Assessment Design team as an Assessment Quality Coordinator and play a pivotal role in maintaining the integrity of our assessments.


What exactly will you be doing?


As an Assessment Quality Coordinator, you will proactively contribute to the successful delivery and maintenance of our assessments by effectively managing human-marking procedures and processes. You will ensure quality assurance through coordinating standardisation meetings and supporting marker training. Additionally, you will support the development of best practice resources for our Chief Examiners and markers while collaborating on projects to enhance our qualifications and assessments. With your expertise, you will identify risks, reduce incidents, and drive continuous improvement. If you thrive in a fast-paced environment focused on educational excellence, we want to hear from you.


Major objectives

The major objectives for the role are:


  • Proactively contribute to the successful delivery and maintenance of our assessments through effective and efficient management of human marking procedures and processes alongside the Assessment Operations team.
  • Maintain quality assurance of marking by supervising standardisation meetings.
  • Facilitate marker standardisation by coordinating the development of sample responses for new human-marked assessment tasks (for both existing and new assessments).


What are we looking for?

  • Sound knowledge of assessment administration processes and procedures.
  • Exceptional skills in time management, problem-solving and working to deadlines with minimal supervision.
  • Impeccable verbal and written communication abilities with a strong command of English grammar and proofreading expertise.
  • Proficiency in using Microsoft Office suite, particularly Word, Excel, and PowerPoint.
  • Ability to collaborate effectively with internal teams and external stakeholders, exhibiting strong interpersonal and teamwork skills.
  • Ability to prioritise tasks, influence others, and persuade when necessary.
  • A proven track record of working for an awarding body or educational institution, overseeing assessment administration is essential.
  • Comprehensive understanding of current practices, regulations, and quality assurance requirements in education and assessment is desirable.



What are the benefits?


We believe in treating our staff well and this is reflected in our wide-ranging benefits, which include:


  • Hybrid working (1-2 days per week in our London office) and opportunities for further flexible working.
  • 25 days’ annual leave, increasing one day per year up to a maximum of 30 days plus bank holidays.
  • Great pension scheme, life assurance, and critical illness cover.
  • Health cash plan.
  • Enhanced maternity and shared parental leave contributions of up to 6 months’ full pay depending on the length of service.
  • Regular wellbeing initiatives.
  • Cycle2Work scheme and much more.

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