Internal Communications Manager

1 month ago

London, UK, United Kingdom DP World Full time

The Internal Relations (Communications) Manager works across the full range of DP World business operations, which are sited at a range of locations across the UK. These include ports and terminals at London Gateway and Southampton, contract logistics sites, and our logistics park. The successful candidate will be based at the DP World office in central London, with travel across the UK or elsewhere according to business need. Internal Relations audiences include employees at all levels and encompass all businesses and functions – importantly including frontline workers in non-office environments.


About the Role:

  • Develop and maintain a rolling 3-year Strategy for UK Internal Relations which supports UK business and brand objectives. Defining the roles of Internal Relations activities, including the resources, budgets and competences needed to deliver agreed strategic objectives.
  • Create and manage an annual plan for UK Internal Relations activities which focus on measurable immediate term objectives and KPIs.
  • Drive and monitor effective Execution of the Internal Relations Plan, through clear identification of high-priority deliverables, integration and consistency (‘one voice’). As well as exploitation of global toolkits and shared best practices and policies.
  • Ensure timely and actionable reporting on a dashboard of Measurements which monitor the effectiveness of Internal Relations activities against defined objectives.
  • Ability to respond to unforeseen changes, including short-term opportunities & issues or problems which were not anticipated.
  • Encourage and nurture a culture of innovation designed to test and validate new ideas and approaches. Drawing on specialist experience and learning from the wider external world.
  • Constantly adhere to and actively promote behaviors which reflect the DP World Brand Purpose while specifically maintaining the highest levels of Safety standards.


Your Key Skills:

  • Proven track-record as an experienced practitioner in planning and implementing Internal Relations programs -- ideally, in B2B contexts and with experience in multi-national organisation's.
  • Experience of project management within complex situations and environments is essential, as is the capability to deliver against agreed objectives and targets
  • Strong commercial sense which links internal communications closely with business performance and the development of reputational capital.
  • Specialist expertise in professional Internal Relations techniques and best practices. Key skills include excellent writing, editing and proof-reading skills, with diligence and proactivity in validating facts, as well as the ability to source relevant stories from employees.
  • Significant experience in the use of digital channels and the ability to tell stories in interesting and compelling ways to specific audience segments, using words, images, audio, video.
  • Excellent multi-tasking skills, with the ability to perform duties outside of scope of work when necessary.
  • Ideally a driving license, with an access to own car.


Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.


About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.


WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE


DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.


By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

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