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Administrative Assistant

3 months ago

London, UK, United Kingdom GradBay Full time

Membership Administrator

Location: London (Hybrid)

Salary: £29,500


We are seeking a highly organised, efficient, and friendly Membership Administrator to join our team. This role is crucial in providing top-notch support for day-to-day processing and delivering an exceptional membership service as we aim to develop, engage, and retain our member base.

Responsibilities:

  • Membership Processing: Handle all aspects of membership administration, ensuring accurate and timely processing.
  • Member Support: Act as the first point of contact for members, providing excellent customer service and addressing inquiries efficiently.
  • Database Management: Maintain and update membership records accurately.
  • Communication: Assist in preparing and distributing membership communications and materials.
  • Event Support: Provide administrative support for member events and activities.
  • Team Collaboration: Work closely with the Membership Manager and other team members to enhance the member experience.

Requirements:

  • Organisational Skills: Highly organised with excellent attention to detail.
  • Communication Skills: Strong verbal and written communication abilities.
  • Customer Service: Friendly and professional demeanor with a commitment to providing exceptional service.
  • Technical Proficiency: Comfortable using membership databases and standard office software.
  • Team Player: Ability to work effectively as part of a small, busy, and energetic team.

Benefits:

  • Competitive salary
  • 6% pension contribution
  • Generous annual leave
  • Opportunity to make a significant impact within a respected organisation

About Us:

We are a membership charity dedicated to bringing together individuals with an interest in history. With over 10,000 members in the UK and internationally, we support the enjoyment, study, and teaching of history at all levels.

Join our passionate team and contribute to the growth and engagement of our vibrant membership community. Apply now and be part of an organisation that values history and education.