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Student Enrichment Officer

2 months ago

StocktonOnTees UK, County Durham, United Kingdom Study Group Full time

Contract Type:Full time, permanent
Location: Stockton-on-Tees - Durham International Study Centre
Salary: Up to £23,400 per annum

The Student Enrichment Officer is a key role within the Progression Support Team. The post holder will provide support to students to ensure they have a positive experience, assisting with the co-ordination of events and activities and encouraging student engagement, to support their progression and transition to University life.

The post holder will assist with facilitating student forums and committees. They will also assist with planning a varied schedule of enrichment activities, including events, clubs and societies and trips and visit and supporting the planning and implementation of induction and arrivals activities.
In addition, the post holder will assist the Progression Support Team, wider Student Experience Team and the Senior Leadership Team and provide support on the Student Support Helpdesk.

ABOUT THE ROLE
  • Support with researching, planning, co-ordinating and implementing suitable and attractive activities and events for international students, engaging with students regarding potential events and encouraging participation and attendance
  • To ensure that venues, catering/refreshments and equipment are booked as appropriate for identified events
  • Develop and maintain relationships with staff and key stakeholders
  • Promote and publicise all events, managing and printing the production of all promotional materials
  • To liaise with tutors and provide support with school excursions
  • To assist with post-event review to improve student experience
  • Support with producing detailed process guides that underpin each event
  • To support with planning Durham University visit days and assist with managing the college allocation process
  • Engage with students regarding sports development activities, working closely with Durham University & Team Durham
  • Conduct and facilitate student/agent tours
  • To assist with producing risk assessments for events and ensuring legal requirements are met
  • Assist with setting up and supporting with ISC student clubs and societies.
  • To assist with facilitating the operation of student forums, events and committees
  • To support with setting up student volunteering opportunities for students with local organisations.
  • Support with organising induction events and activities for students and liaise with key stakeholders regarding arrangements.
  • To work closely with the Marketing Team regarding all ISC events and activities, ensuring events are shared on social media
  • To support with the arrival process for students, safeguarding their welfare on arrival to the UK, in particular under 18’s
  • Assist with arranging transport for student arrivals, accommodation transfers and events and activities.
  • To liaise with accommodation providers during arrivals periods, ensuring the ISC has up-to-date information on student arrivals, and any issues are dealt with as they arise
ABOUT YOU
  • Experience of working in a pressurised environment (Essential)
  • Experience working in administration (Essential)
  • Experience organising events and activities (Essential)
  • Experience of working with students in an education environment (Desirable)
  • Knowledge of Further and Higher Education Courses/Structures (Desirable)
  • Knowledge of student database systems (Desirable)
  • Knowledge of data protection regulations (Essential)
  • Excellent customer service skills (Essential)
  • Good knowledge of Microsoft Office, in particular Word and Excel skills (Essential)
  • Effective verbal and written communication skills (Essential)
  • Good time management skills (Essential)
  • Excellent organisational skills (Essential)
  • Meticulous attention to detail (Essential)
ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

ORGANISATIONAL COMPLIANCE

Study Group is proud of its high standards in safeguardingand recognisesits importance in enabling the best possible student experience and outcomes. Forsuccessful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.