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Insurance Client Manager

4 months ago

London, UK, United Kingdom Aon Full time

Client Manager

Are you interested in working with large complex global organisations?

Do you have strong project management and communication skills?

This is a hybrid role with the flexibility to work both virtually and from our London or Chelmsford offices.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As a Client Manager your day-to-day responsibilities will focus on the servicing and management of insurance programmes for complex multinational organisations. More broadly you will support bringing the best of Aon’s capabilities to our clients to help them achieve their strategic objectives. Key responsibilities will include:

  • Building strong relationships with key stakeholders in a portfolio of 3-5 clients
  • Managing and servicing the day-to-day renewal activities
  • Dealing with day-to-day client issues, coverage queries, changes to business etc
  • Managing workflow of a team of client service advisors
  • Coordinating and managing multiple placements ensuring that brokers are working to the timeframes agreed with the client

How this opportunity is different

As a Client Manager, you will get the opportunity to interact with a wide range of colleagues and teams across Aon both in the UK and globally.

Bringing the best of Aon’s capabilities to our clients will allow you to expand your network and knowledge. Both formal and informal mentoring and training will be integral to your role and support your career development.

Your skills and qualifications will ideally include:

  • Experience of commercial insurance ideally with global exposure
  • Have strong time-management skills, be able to prioritise and manage several projects
  • Be an effective communicator
  • A strong team player

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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