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Sales Coordinator

4 months ago

London UK, UK, United Kingdom Pixi Inc. Full time

Our Company:


As one of the fastest growing independent beauty brands, Pixi Beauty has built an incredible worldwide reputation and is quickly becoming one of the most recognized brands in the industry.


Our mission at Pixi is to develop high-quality, health beneficial and innovative colour cosmetics and skincare solutions for women who want to look and feel their best.


Job Duties:


  • Acquiring a thorough understanding of customers’ ways of working, and their needs and requirements.
  • Expanding the relationships with customers by continuously proposing solutions which meet our joint business objectives.
  • Supporting the Account Manager with any analysis they need for customer meeting presentations, in order to improve space and location to drive sales and increase brand awareness.
  • Becoming the key link between Pixi’s internal retail/education team and local store team contacts to drive store level engagement within flagship doors.
  • Owning and updating the "sales forecasting analytics" template which the EMEA sales team review on a weekly basis by account, to ensure that the EMEA team hit sales targets.
  • Validating all purchase orders, managing stock requests and ensuring regular open communication with local Ops team.
  • Collating and analyzing customer sales data to a complete understanding of Pixi performance and demand with selected retailers.
  • Coordinating the fulfilment process with all departments to ensure smooth transactions, maintaining customer satisfaction at each step.
  • Working alongside internal Pixi teams to manage registration, local language labelling or translation requirements for international customer base.
  • Working alongside internal Pixi teams to execute best-in-class VM execution in local markets in accordance with brand guidelines.
  • Resolving any issues and problems faced by customers/consumers and promptly dealing with complaints.
  • Effectively communicating account needs to other departments to ensure accurate invoicing.
  • Ensuring timely collection of all shipments (ex-works customers).


Key Attributes Needed:


  • Passionate about building a brand
  • Passionate about educating
  • Organized