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Technical Account Manager

2 months ago

Aberdeen Scotland, Aberdeenshire, United Kingdom ICR Full time

Role Overview

The Technical Account Manager will have overall responsibility for the delivery of Corrosion Monitoring sales both onshore and offshore, through the management of existing ICR clients, providing technical sales and support, building on existing relationships and sourcing new business opportunities within ICR’s current accounts to deliver upon agreed sales targets.

This role will report to the Business Manager responsible for the Corrosion Monitoring division.

The successful candidate for this position should possess a good level of technical background, as well as an understanding and appreciation for the offshore Oil & Gas client base, to ensure ICR are represented professionally in the market.


Benefits

  • Competitive Market Salary
  • Bonus - up to 30%
  • Car allowance
  • Private Medical Insurance


Role Tasks

  • To deliver the accurate technical sales advise and support to the business in order to secure sales and enhance revenues in line with the annual business plan.
  • Develop and manage a comprehensive pipeline of opportunities, with a six month look ahead ensuring this is kept up to date on a weekly basis within the Pipedrive system.
  • To carry out weekly forecasting within Pipedrive, to ensure revenues in the month are aligned with actuals.
  • To develop and retain positive relationships with new and existing customers and foster positive relationships within the ICR organisation.
  • Overall responsibility for ensuring that enquiries, quotations, orders and invoices are fully managed in a timely manner.
  • Attend quarterly client meetings.
  • To manage key accounts.
  • To positively and professionally represent ICR at conferences, trade shows and networking events with an aim to continually gather intelligence and feed back to the business using the appropriate tools.
  • Provide client technical support and training where necessary.
  • International travel, as required.


Key Responsibilities

  • Responsible for providing accurate technical support and specifications to our customer basis.
  • Responsible for delivering annual targets and personal objectives.
  • Maintaining strong relationships within designated Key Accounts on behalf of the Company.
  • Ensuring all Key Account plans are kept up to date at all times to include competitor analysis, market intelligence and commercial analysis.
  • Ensure annual sales targets and strategic objectives are met or exceeded.
  • Work closely with the marketing team to ensure all promotional material is up to date and fit for purpose, and active participation on social media.
  • Develop and retain positive relationships with new and existing customers and foster positive relationships within the ICR organisation.
  • Follow the Service Realisation process.
  • Recognise and adhere to all company and HSEQ policies


Desired Profile & Experience

  • Technical background and experience working within Corrosion Monitoring (desirable)
  • Experience of working within the oil and gas sector (desirable)
  • Excellent communication and presentation skills
  • Initiative, drive and enthusiasm