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Operations Assistant

2 months ago

UK, UK, United Kingdom Velo - B2B Marketing Agency Full time

Operations Assistant – Award Winning B2B Agency – London Bridge - £25k - £30k


The Agency


An award-winning boutique B2B marketing agency based in London Bridge, rapidly growing with a skilled team. We excel at simplifying complex ideas.


We create integrated campaigns, content strategies, and brand repositioning for top names in professional services, tech, and manufacturing.


The agency is seeking a proactive and organized Operations Assistant to support the smooth running of daily operations, ensuring efficiency and contributing to our continued growth.


Do you have at least 2 years of experience in an operations, administrative, or support role, ideally within a creative or marketing environment? Are you a detail-oriented individual who enjoys working across different teams and solving problems as they arise? If so, read on to find out more


As an Operations Assistant at Velo, you will play a key role in maintaining operational excellence across the agency. You will work closely with and report to the Studio and Operations Manager and collaborate with all teams to ensure the agency’s processes, systems, and resources are running efficiently. This role offers an exciting opportunity to contribute to the inner workings of a fast-paced, dynamic B2B agency.


Essential Qualifications:


  • Experience in an administrative, operations, or similar support role.
  • Strong organizational skills with the ability to manage multiple tasks and priorities.
  • Excellent communication skills and a collaborative mindset.
  • A proactive approach with problem-solving skills and a can-do attitude.
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint) and comfortable with learning new software tools.
  • Be within a commutable distance of our London Bridge office.


Key Responsibilities:


  • Assist in the daily operations of the agency, ensuring smooth and efficient workflow across all departments.
  • Support the Operations Manager in implementing and maintaining operational processes, including scheduling, resource allocation, and systems management.
  • Coordinate internal meetings and events, prepare agendas, take minutes, and follow up on action items.
  • Manage office supplies, equipment, and facilities to ensure a well-maintained and productive work environment.
  • Handle administrative tasks such as document management, data entry, and correspondence.
  • Assist in onboarding new employees, ensuring they have the necessary tools and resources to start successfully.
  • Collaborate with finance to track and manage expenses, invoicing, and procurement.
  • Support the coordination of training sessions and team-building activities, contributing to a positive and engaged work culture.
  • Provide ad-hoc support to the leadership team and assist with special projects as needed.
  • Regularly review and recommend improvements to current processes to enhance efficiency and effectiveness.


Support Team and Agency-Wide Objectives


  • Understand and contribute to the agency’s operational goals and objectives.
  • Collaborate with all teams to ensure processes align with the agency's needs and are consistently followed.
  • Provide insights and feedback to help improve operational workflows and internal communication.
  • Maintain a positive and supportive presence within the office, fostering a culture of collaboration and inclusion.

Join Velo and be part of an agency that values your growth and contributions. Your operational support will be key in helping us achieve our goals and deliver exceptional results for our clients.


ABOUT US:


At Velo, honesty, trust, and a passion for learning define our culture. We’re a friendly, supportive team that takes our work seriously while maintaining a fun atmosphere. We believe in doing the right thing and encourage curiosity and collaboration.


LOCATION:


London Bridge, SE1 (a 90-second walk from the station). We offer hybrid working with flexible office days.


PACKAGE:


Job Type: Full-time, Permanent

Salary: £25k - £30k per annum


BENEFITS:


Following 6-month probation, we offer:


  • Training: Dedicated training budget for personalized CPD
  • Holidays: 31 days plus your birthday off; option to buy extra days and additional leave for long service
  • Schemes: Stakeholder Pension, eye care, ride-to-work, travelcard loan, childcare vouchers


WHO WE ARE LOOKING FOR:


People eager to learn, who align with our values and processes, and who thrive in a collaborative environment where every voice matters.


APPLICATION REQUIREMENTS:


You must be eligible to live and work in the UK. Due to high application volumes, we may be unable to provide individual feedback.


Our Recent Achievements:


  • 2024: Finalist – Global Digital Excellence Awards
  • 2024: Finalist – UK Agency Awards
  • 2024: Finalist – European Agency Awards
  • 2024: Finalist – European Content Awards
  • 2023: Won – Campaign Best Places to Work
  • 2023: Finalist – UK Content Awards
  • 2023: Finalist – Global Agency Awards
  • 2022: Finalist – Global Digital Excellence Awards
  • 2022: Finalist – UK Company Culture Awards
  • 2022: Finalist – B2B Marketing Awards
  • 2021: Won – UK CX Awards
  • 2021: Finalist – The Drum Digital Awards


Join Velo and help shape the future of B2B marketing with an agency that values your growth.