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Senior Business Development Manager

4 months ago

London, UK, United Kingdom Tata Communications Full time

We are seeking a dynamic and results-driven Senior Business Developer to join our UK/IR team, bringing extensive experience and a proven track record in the CPaaS industry. The ideal candidate is a consummate hunter with an exceptional ability to forge new relationships backed by an impressive network of enterprise contacts. Demonstrating a history of surpassing KPIs, this individual will play a critical role in accelerating our business growth, securing high-value enterprise clients, and significantly enhancing our market presence. This is a high-impact role for a strategic thinker who excels in competitive environments and thrives on delivering outstanding results.


Key Responsibilities:


Enterprise Client Acquisition:

  • Develop and implement strategic initiatives to hunt for new logos and open doors with potential enterprise clients in UK/IR.
  • Leverage your extensive network to identify and target high-potential prospects, initiating contact and creating interest in our CPaaS solutions.
  • Employ a proactive approach to pipeline creation, from ground-up lead generation to nurturing relationships and converting them into qualified opportunities.
  • Utilize a combination of cold outreach, networking events, and industry research to feed the sales pipeline with new, high-quality leads continuously.
  • Develop and execute strategic plans to identify, target, and acquire new enterprise clients.
  • Utilize your blackbook of enterprise contacts to facilitate quick onboarding and initial sales engagements.


Solution Selling:

  • Engage with enterprise clients to understand their unique communication needs and challenges.
  • Present and demonstrate CPaaS solutions, highlighting how our platform can address specific pain points and improve business processes.
  • Customize proposals and presentations to align with each enterprise client's strategic goals and technical requirements.


Consultative Approach:

  • Serve as a trusted advisor to enterprise clients, offering insights and recommendations on leveraging CPaaS for maximum impact.
  • Conduct in-depth needs assessments and consult with clients on best practices for integrating CPaaS into their existing systems and workflows.


Technical Collaboration:

  • Work closely with technical teams to ensure a deep understanding of our CPaaS capabilities and integrations.
  • Collaborate with product management to relay client feedback and market demands, contributing to the continuous improvement of our solutions.


Contract Negotiation and Closing:

  • Lead negotiations on pricing, terms, and conditions with enterprise clients, ensuring mutually beneficial agreements.
  • Drive the closing process by efficiently addressing any concerns or objections and finalizing contracts.


KPI Achievement:

  • Achieve ambitious sales targets and KPIs, including revenue growth, number of new enterprise clients, and customer retention rates.
  • Regularly review and analyze sales performance, adjusting strategies as necessary to ensure consistent achievement of goals.


Market Research and Competitive Analysis:

  • Conduct thorough market research to stay informed about industry trends, emerging technologies, and competitor activities.
  • Use this knowledge to identify new business opportunities and refine sales strategies.


Client Relationship Management:

  • Build and nurture long-term relationships with key enterprise clients, ensuring high levels of satisfaction and loyalty.
  • Act as the primary point of contact for enterprise clients, providing ongoing support and ensuring successful implementation and adoption of our CPaaS solutions.


Reporting and Documentation:

  • Maintain detailed records of sales activities, client interactions, and pipeline status in Salesforce.
  • Prepare and present regular reports on sales performance, market trends, and client feedback to senior management.


Experience/Requirements:

  • 5-7 years of experience in business development, sales, or a related role, specifically within the CPaaS industry sector.
  • Demonstrated success in selling complex CPaaS solutions to enterprise clients in large deals, with a track record of meeting and exceeding sales targets and KPIs (minimum deal size of 500k to 3million)
  • Extensive network of enterprise contacts in the UK/IR and a proven ability to leverage these relationships for quick client onboarding.


Skills:

  • Self-motivated, results-oriented, and able to work independently and as part of a team.
  • Strong hunter mentality with a proactive approach to identifying and pursuing new business opportunities.
  • Excellent communication, negotiation, and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders.
  • Deep understanding of enterprise sales cycles, decision-making processes, and the ability to navigate through multiple layers