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Service Delivery Lead

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Salesforce Marketing Cloud Service Delivery Lead - OIR35 - £600 PD


Our trusted partner, a customer experience management consultancy dedicated to helping businesses transform and optimise their customer engagement strategies is hiring a Salesforce Cloud Service Delivery Lead on a 6 month contract basis paying between £550 to £600 per day OUTSIDE IR 35 on a hybrid basis in London.


Our client is seeking a highly skilled and experienced Salesforce Marketing Cloud Service Delivery Lead to manage a team of 4 engineers assisting in end to end delivery. The ideal candidate will have a background in hands on development using Salesforce coupled with ability to build relationships with enterprise customers.


Responsibilities:

  • Lead the end-to-end delivery of Salesforce Marketing Cloud services for multiple clients.
  • Utilise in-depth knowledge of Salesforce Marketing Cloud to design and implement effective marketing automation solutions.
  • Act as the main point of contact for clients, providing regular updates and managing expectations.
  • Understand client business objectives and tailor Salesforce Marketing Cloud solutions to meet their needs.
  • Work closely with the SFMC Strategy Lead to define campaign requirements and develop delivery plans.
  • Manage a team of SFMC Campaign Developers to build and deliver campaigns.


Core skill set:

  • Strong and proven experience in a similar role, specifically using Salesforce Marketing Cloud is a must.
  • Proven track record of successfully delivering Salesforce Marketing Cloud project is a must.
  • Excellent project management skills, with experience using project management tools is a must.
  • Ability to lead and motivate a team of Salesforce engineers in a fast-paced, dynamic environment is a must.
  • Salesforce Marketing Cloud certifications (e.g., Email Specialist, Marketing Cloud Consultant) are a plus.
  • Knowledge of marketing automation best practices, CXM strategies, and digital marketing trends.
  • Excellent problem-solving skills, attention to detail, and ability to work effectively in a fast-paced, collaborative environment.


Our client is looking for a suitable candidate to start beginning of August with a 2 stage interview process via vide/onsite presence.


Salesforce Marketing Cloud Service Delivery Lead - OIR35 - £600 PD