Account Manager

3 months ago


Bristol UK, South West England, United Kingdom MIW Group Ltd - Make it Work Full time

About the Company: We believe in offering exceptional products and services for businesses of all sizes, UC & IT Managed Services.


About the Role: We are now looking to employ an energetic Account Manager.


Responsibilities:

  • You will grow a pool of SME customers, working hard to understand their needs and maximize their opportunity with us, as well as helping us to seek out new business opportunities.
  • Commercially driven, your days will involve talking to customers to identify new and existing challenges where our solutions can be beneficial for them and their business.
  • Every day you will need to:
  • Deepen customer relationships via phone, video, and email
  • Maximize the profitability of every customer through retention, cross-sell, and up-sell
  • Diversify your customers from a single product into multi-product services
  • Create new demand in customers and prospects for our solutions
  • Manage your pipeline of opportunities and drive hard to close deals
  • Always be learning more about our products, services, and industry to be the expert in what we do


Qualifications:

  • Experience in Telecoms Sales for a B2B communications company


Required Skills:

  • A passion for service
  • Great active listening and communication skills
  • Experience in selling to the SME market
  • Ability to drive deals from demand creation through to close
  • Commercial awareness around pricing deals
  • Comfortable delivering under pressure and working at pace


Preferred Skills:

  • Experience in communications focused B2B sales to SME


Pay range and compensation package: £32k plus comms, increasing to £35k after 6 monthsd



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