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Customer Service Advisor
3 months ago
£23k Starting Salary | Hybrid Opportunities | Great Benefits
We're seeking an enthusiastic team player with a positive mindset and exceptional customer service. If you're eager to contribute ideas, grow both personally and professionally, and be at the forefront of a successful and evolving business, this is the role for you.
This role offers Hybrid working with regular access to the Exeter Office.
Customer Service Advisor Responsibilities include: -
- Efficiently process written and phone-based inquiries, consistently delivering top-notch service.
- Master the use of bespoke systems, service-specific knowledge, and communication skills through training and personal development.
- Play an integral role in the Client Support Team by maintaining a positive attitude and fostering quality teamwork.
- Achieve both team and individual KPIs.
Customer Service Advisor Requirements include: -
- Proven experience with a Customer service role, providing high levels of service
- Exceptional organisational skills and attention to detail
- Able to work positively within a team, along with using own initiative to get tasks completed
- Someone who loves a challenge and enjoys taking on new situations
- For this role, you will be required to complete an Enhanced DBS check
Customer Service Advisor Benefits:-
In return for your efforts, you can expect:
- Progressive annual leave allowance, 25 days, plus bank holidays
- Performance-based annual bonus scheme
- Ongoing development and training opportunities
- Hybrid remote/office working flexibility.
- Group Life Insurance coverage.
- 24/7 Gym Membership.
- Engaging work/social calendar.
- Lively and vibrant work environment.
- Free parking facilities.
- Premium access to the Calm App for enhanced well-being.
Note on Sponsorship: We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.
Recruitment Consultant: Georgia Parkhouse
Ref: 10588
