Supply Chain Coordinator

4 weeks ago


London, UK, United Kingdom Matrix Full time

Supply Chain Coordinator


We are incredibly proud to say that we are a Certified B Corp business and were recently named one of the 100 Best Places to Work in 2024 by The Sunday Times


Our passion plays are beauty, wellness, and travel. We are co-founders and operators of many amazing brands, including: ARKIVE, Cultured, Soho Skin and Cowshed.


Beyond our passion for these industries, we are committed to acting as a force for good, giving more than we take and ensuring we leave the world a little better than we found it.


We are proud to have a culture that attracts and retains innovators and we put learning, growth, and wellbeing at the forefront of everything we do. Most importantly, we are a team that values diversity and inclusion, where all voices and ideas are heard and everyone feels like they belong; after all, just imagine how uninspiring life would be if everyone were the same…



The Role:

We are looking for an enthusiastic and driven Supply Chain Coordinator with amazing attention to detail to join our team


You will be responsible for the delivery of customer orders to ensure sales revenue and profit targets can be met. You will manage the relationship with our suppliers delivery teams to ensure inbound stock is delivered on time and monitor and manage deliveries of outbound stock to customers to achieve the required service levels.


Key Responsibilities:

  • Ensure customer orders are delivered on time and in full to maintain service level agreements.
  • Highlight delivery or account issues and proactively work to resolve with the wider Supply Chain team.
  • Manage two inboxes – one personal and one for Cowshed/Soho Skin orders, providing high-level customer service.
  • Building on and enhancing both customer and supplier relationships.
  • Provide support to deliver target sales and develop strong working relationships with the Sales, Commercial, Finance and Marketing teams.
  • Responsible for all purchase orders placement and management through the full product lifecycle including new products.
  • Responsible for maintaining item, order and sales data entry into our business central system.
  • Propose actions and provide required operational performance reports and insights with a view to drive and develop continuous improvements.


What We Are Looking For:

  • Experience in Supply Chain or similar area would be preferred but not necessary – a keen interest is most important
  • An organised individual who achieves set deadlines and works at pace.
  • Able to deal with complexity, and actively looks for solutions to increase efficiency in the Supply Chain.
  • Good working knowledge of Microsoft Office particularly Excel.
  • High level attention to detail.
  • Good communication skills, written and verbal with Internal and external partners.
  • Enthusiastic, passionate and willing to make a big impact in our amazing business.


We love AMAZING people:

We also love to reward our teams for their hard work and after all there would be no amazing products or brands without them Our office has always got something going on whether that’s puppy yoga, massages, bingo nights or a bake off to bring our teams together. Here is a snapshot of some of the other fantastic benefits we offer;


  • Unlimited Holiday
  • Flexible Working
  • Private Medical Insurance
  • Team Events & Socials
  • Wellbeing Programme
  • Free Breakfasts
  • Volunteering Day
  • Annual Discretionary Bonus
  • Amazing Product Discounts


If this role excites you but you don't meet every requirement, please get in touch anyway. We're looking for amazing people, not superheroes.


Join us and Create Amazing together



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