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Senior M
2 months ago
An excellent opportunity for an experienced meetings and events person to join our revenue team at the Bull Hotel in Gerrards Cross
The Revenue team is key to our business as they are often the first point of contact many of our guests have with the Bull Hotel. As a Senior Meeting & Events Coordinator you will provide our guests with a personal reservations service for all types of meetings and events, large and small. As part of the team you will work both re-actively and proactively to sell the hotel and its facilities to potential guests.
Why join the Bull's team?
At The Bull, we love what we do, and we're looking to grow our team with people who share our passion for success. We want individuals who will bring their own style to every experience and put our guests at the heart of everything they do. We pride ourselves on our team, and we work hard to take their careers to new heights. As part of the Bull's team, you will enjoy a range of benefits, including:
- Wagestream – flexible access to your earned wages & financial coaching App
- A paid day off for your birthday
- 24/7 Employee Assistance Programme for you and your family
- Saroving Rewards for going the extra mile & delivering exceptional guest service
- Employee appreciation events
- Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
- Opportunities for training and development & recognising your potential
As Senior Meeting & Events Co-ordinator you will have...
- Ideally a Degree in Hospitality, Event Management or Tourism
- At least one years experience in meeting & events co-ordination in a quality hotel or event company with multiple meeting rooms
- Telesales experience with both re-active and pro-active sales skills
- Computer skills with experience of Event Management Diary and Opera
- Previous room reservations experience
- The ability to be self motivated with a passion for sales & achieving targets
- To be a real people person and a good team player
- Excellent attention to details and good administration skills
- Excellent presentation, communication and interpersonal skills with a professional manner
- Flexibility as working pattern will be 5 days per week (normally Monday to Friday during office hours, however, occasional evening and Saturday shifts will be required)
What will I be doing as Senior Meeting & Events Co-ordinator?
- Dealing with and processing all enquiries for any conference and or function to be held within the Food & Beverage outlets, ensuring that clients needs are fully understood and met, whilst revenue & profits maximised
- Recording and processing all bookings, cancellations and amendments promptly in the M & E computer system (Events 500) ensuring the highest quality and standards are maintained in all of the information and printed material issued
- Communicating all clients' needs through the publishing of weekly function sheets and amendments as appropriate providing consistent and effective communications with the hotels operational teams on a daily basis as well as during the weekly operations meeting.
- Filling in business gaps when the Food and Beverage Outlets have not been booked.
- Taking bookings for accommodation and facilitating a smooth booking process in order to meet all clients needs
- Attending daily/weekly business meetings to co-ordinate the smooth operation of all departments
- Conducting show-rounds to all potential clients and facilitate the co-ordination of booking of the Food and Beverage outlets as well as the Rooms.
- Ensuring that all test calls/emails are handled in line with the company standards.
- Producing and presenting the weekly M&E forecast in the absence of the Revenue & Events Office Manager
- To maintain client database and build relationships with existing meetings and events clients and successfully develop new clients.
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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