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Casual Hospitality and Events Assistant- Edinburgh Zoo

2 months ago

Edinburgh, Scotland, United Kingdom Compass Group UK Part time

Restaurant Associates is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. Set in 82 acres of beautiful parkland, the historic Mansion House is located at the heart of Edinburgh Zoo. A unique and versatile setting for conferences, business meetings, weddings or special events, the Mansion House provides elegant surroundings coupled with delicious food and quality service 364 days a year.

We're looking for a Hospitality and Events Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a casual basis, contracted to 0 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

As a Hospitality and Events Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Our ideal Hospitality and Events Assistant will:

  • Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
  • Take initiative and make decisions that are right for our customers
  • Be an excellent team player with great communication skills
  • Have a desire to succeed in your role
  • Possess the ability to work under pressure

Who you are:

Personal Specification

  • Is passionate about delivering excellent customer service and support services to our clients and customers
  • Acts with honesty and integrity
  • Creative and experimental in order to introduce new ideas to prospective clients
  • Exceptional interpersonal skills both in person and by phone, with high professionalism and excellent written and spoken English
  • High expectations for quality and an eye for detail
  • High standard of personal presentation
  • Ability to manage multiple projects and work assignments
  • Ability to accomplish projects with little supervision
  • Takes the opportunity to continuously learn and grow