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Sales Manager
3 months ago
✨ Join Our Team at IRIS Software Group as a Sales Manager ✨
Are you a driven and dynamic leader with a passion for sales, leadership and team development?
IRIS Software Group, the UK's leading provider of business-critical software and services, is looking for an experienced Inside Sales Manager to lead and inspire our Manchester-based sales team.
With over 40 years of industry experience, we span across a diverse range of sectors including accountancy, payroll, and education.
Why IRIS, and why this role?
At IRIS, we believe in empowering our team members to reach their full potential while delivering exceptional customer experiences. As an Inside Sales Manager, you'll play a crucial role in shaping the future of our sales team and driving the growth of our business.
The key mission of your role will be to..
Lead and Inspire
- Team Leadership: Energize and lead a team of talented account managers, fostering a culture of excellence and continuous improvement.
- Performance Management: Monitor and motivate the team to consistently achieve and exceed targets through regular coaching, 1:1 meetings, and team-building activities.
- Training and Development: Identify skill gaps and implement structured training programs to ensure the team is equipped with the latest sales techniques and product knowledge.
Drive Success
- Strategic Planning: Develop and execute strategic plans to enhance revenue generation, drive higher average order values, and maintain a competitive edge.
- Best Practices: Establish and uphold tele sales standards, ensuring the team adheres to industry best practices and delivers top-notch customer service.
- Product Knowledge: Stay abreast of market trends and competitor products, working closely with product management to keep the team informed and competitive.
Utilize your business acumen
- Data-Driven Decisions: Analyze performance statistics and customer relationship management systems to make informed decisions and improve team performance.
- Reporting and Forecasting: Assist in preparing reports, forecasts, and analyzing opportunities against targets to ensure the team’s success.
- Customer Engagement: Engage with customers to handle complaints effectively and maintain detailed knowledge of our product offerings.
Key Responsibilities
- Generate Results: Drive the team to meet and exceed business objectives, ensuring consistent delivery against targets.
- Continuous Improvement: Regularly assess team performance, identifying areas for improvement and development through structured coaching sessions.
- Motivation and Monitoring: Keep the team motivated and manage performance, including handling absences and maintaining a high standard of accountability.
- Recruitment and Training: Attract, recruit, and train top talent, ensuring the team is capable of meeting business demands.
- Commercial Awareness: Develop strategies to improve revenue generation and maintain a deep understanding of market dynamics.
- Collaboration: Work closely with product managers and training departments to ensure the team is well-informed and competitive.
- Customer Focus: Maintain strong relationships with customers, ensuring their needs are met and exceeded.
Apply today before it's too late
If you're a results-driven leader with a passion for sales and team development, we want to hear from you Join IRIS Software Group and be a part of our exciting journey to transform businesses with our innovative software solutions. Apply now for this exciting opportunity.
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