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Account Director

3 months ago


London, UK, United Kingdom Digital Gurus Full time

Permanent Account Director at a boutique independent agency working across an impressive client list that includes a global retailer, an award-winning SaaS business and more


Location: Hybrid/Remote – London/Brighton


Salary: Up to £60k, Plus Great Benefits


Please apply if you have extensive digital experience at an independent agency


This is a unique opportunity to join an award-winning independent agency and partner with some of the world’s leading companies across B2B and B2C brands within FMCG, automotive and more.


Responsibilities:


  • Deliver key client projects on time, on budget and ensure client satisfaction
  • Suggest ways to improve the agency’s systems and processes
  • Ensure all content, deliverables, and designs work for the client’s objectives
  • Lead on managing budgets for projects including profit and loss accounts and margins
  • Mentoring junior team members
  • Lead on the client account including upselling and new business opportunities
  • Manage all aspects of the account from project brief, scope of works, leading client calls and planning out all project key milestones and timelines, management of project plan and schedule across all areas through to on-site delivery.
  • Report monthly to the MD on account development and targets
  • Produce detailed proposals including venue research, strong negotiation, proposal writing and supplier relations
  • Ensure insurance, legal, compliance, health and safety obligations are adhered to for all projects
  • Produce ROI reports with recommendations to clients
  • Working closely with other areas of the business such as the Creative team to manage client briefs through the Studio resource management tracker
  • To oversee workload/cover in other team member’s absence, taking care of client queries and requirements
  • Keep up to date with industry news and knowledge and share learnings with the Client Services team
  • Attend relevant trade shows and FAM trips/supplier/business development events, to build and maintain relationships & network with industry colleagues
  • Liaise and attend meetings/client entertaining with other staff to aid business and organisational development
  • Maintaining strong relationships with all existing and new suppliers


Skills:


  • Expert in building long standing relationships with clients
  • Must have previous experience working in an Account Director role within an independent agency
  • Experience of working for a Digital agency is preferred
  • Critique and challenge solutions in all proposals to ensure the best output from the agency
  • High standard of communications; ensuring clients are always up to date with the status of their projects
  • As well as leading on proposals, you will be an expert in upselling and new business
  • Managing budgets, flagging overspends and issues before they happen
  • Mentor junior members of the team to develop and grow
  • Proactively suggest ways to improve our systems and processes to make everything easier and efficient for everyone


Company Benefits include:

  • Competitive Salary Package + Bonus
  • Flexible working hours, Monday – Friday – Hybrid/Agile working
  • Company events
  • Company pension
  • Cycle to work scheme
  • Private dental insurance
  • Private medical insurance