CX Consultant

Job Title: Senior Business Analyst x3 Job Type: Permanent Location: Worcester (3 days a week on site)Salary: £50,000Key Skills: BRD, BPM, Systems Implementation, Business Process MappingJob Purpose:To deliver high-quality business analysis (BA) services by assessing and understanding existing business processes, systems, and requirements, and translating...

At an undisclosed retailer, we're looking for a skilled Digital Transformation Expert to drive our online conversion rate strategy on a 6-month fixed-term contract. This key role involves identifying and implementing optimisation opportunities across digital customer journeys, focusing on enhancing satisfaction, conversion rates, and average basket values.As...

Job Title: Senior Business Analyst x3 Job Type: Permanent Location: Worcester (3 days a week on site)Salary: £55,000 Key Skills: BRD, BPM, Systems Implementation, Business Process MappingJob Purpose:To deliver high-quality business analysis (BA) services by assessing and understanding existing business processes, systems, and requirements, and translating...

Job Title:Senior Business AnalystJob Type:PermanentLocation:Flexible, with 3 days a week on site in WorcesterSalary:£50,000Key Skills:BRD, BPM, Systems Implementation, Business Process MappingJob Purpose:To deliver high-quality business analysis services, by assessing and understanding existing business processes, systems, and requirements, and translating...

CX Consultant (Contract) Location: Remote / Hybrid - 3 days a week in the office Contract Duration: 4 to 5 months, with possible extension Start Date: ASAP Rate: Competitive, based on experience (good budget) About the Client: We are helping a leading UK retail brand, known for our commitment to quality, innovation, and exceptional customer service....

CX Consultant (Contract)Location: Remote / Hybrid - 3 days a week in the officeContract Duration: 4 to 5 months, with possible extensionStart Date: ASAPRate: Competitive, based on experience (good budget)About the Client: We are helping a leading UK retail brand, known for our commitment to quality, innovation, and exceptional customer service. As they...

CX Consultant (Contract)Location: Remote / Hybrid – 3 days a week in the office Contract Duration: 4 to 5 months, with possible extension Start Date: ASAP Rate: Competitive, based on experienceAbout the Client: We are helping a leading UK retail brand, known for our commitment to quality, innovation, and exceptional customer service. As they continue to...

Job Description CX Consultant (Contract) Location: Remote / Hybrid – 3 days a week in the office Contract Duration: 4 to 5 months, with possible extension Start Date: ASAP Rate: Competitive, based on experience About the Client: We are helping a leading UK retail brand, known for our commitment to quality, innovation, and exceptional customer...

CX ConsultantLocation: Remote (Occasional travel to Ipswich and London required)Salary: Up to £70,000 per annum (depending on experience)Are you passionate about delivering exceptional customer experiences? Do you thrive on driving change and transformation within organisations? If so, we have an exciting opportunity for you!Our client, a leading global...

CX ConsultantLocation: Remote (Occasional travel to Ipswich and London required)Salary: Up to £70,000 per annum (depending on experience)Are you passionate about delivering exceptional customer experiences? Do you thrive on driving change and transformation within organisations? If so, we have an exciting opportunity for you!Our client, a leading global...

CX ConsultantLocation: Remote (Occasional travel to Ipswich and London required)Salary: Up to £70,000 per annum (depending on experience)Are you passionate about delivering exceptional customer experiences? Do you thrive on driving change and transformation within organisations? If so, we have an exciting opportunity for you!Our client, a leading global...

Job Title: CX ConsultantCompany: A Trusted Leader in Cloud-Based Contact Centre SolutionsLocation: Home-Based with Travel to London Office as NeededReporting to the Head of Consulting, The CX Consultant provides specialist advisory, design and implementation services covering strategy, service design, operations, data, technology and people change in the...

This critical role is an exciting opportunity for an experienced CX focused specialist to play a pivotal part in designing & implementing advanced contact centre & unified communications environments to ensure customer interaction & operational efficiency. In this role, you will be leading the architectural design, strategy, and implementation of innovate...

Digital Journey Optimisation Consultant (6-Month FTC, £50-60k Pro Rata)About the ClientZachary Daniels is proud to represent a highly respected retailer with a reputation for quality and innovation and long-standing success. Known for their customer-centric approach and distinct product and service range, our client leads the market in providing solutions...

Digital Journey Optimisation Consultant (6-Month FTC, £50-60k Pro Rata) About the Client Zachary Daniels is proud to represent a highly respected retailer with a reputation for quality and innovation and long-standing success. Known for their customer-centric approach and distinct product and service range, our client leads the market in providing...

Digital Journey Optimisation Consultant (6-Month FTC, £50-60k Pro Rata)About the ClientZachary Daniels is proud to represent a highly respected retailer with a reputation for quality and innovation and long-standing success. Known for their customer-centric approach and distinct product and service range, our client leads the market in providing solutions...

About the Role:Our client is seeking an experienced Digital Journey Optimisation Consultant to join their team on a 6-month fixed-term contract. As a key member of the digital customer experience team, you will be responsible for driving online conversion rate strategy and identifying optimisation opportunities across digital customer journeys.Key...

The Seed Warehouse, Hertford, UKSalary: up to £80,000, depending on experience.Zoocha is seeking a Lead UX Consultant within our growing cross-functional Experience Team. This is a new role within the agency, reporting directly to the Creative Director.Why we are hiringWe are embarking on a phase of significant internal positive change at Zoocha, building...

WE ARESoftServe is a digital advisor at the intersection of SAP and cutting-edge technologies. We have been a Silver SAP Service Partner since 2021. With extensive experience in Cloud Managed Services, Big Data and Analytics, Security, SAP CX, and S/4 HANA, we bring together the best of SAP and Cloud solutions.The Platforms Center of Excellence, which...

Job Title: New Business CCaas Development Manager / Account ExecutiveLocation: Remote / BristolCompany: IT Services and IT Consulting - Unified Communications and Contact Centre as a Service,IG Recruit are proud to be a valued recruitment partner that offers award-winning customer engagement solutions that help you reduce operational costs, enhance...

Digital Customer Journey Consultant - ContractMidlands - hybrid - 2-3 days in the office Retail £400-£480 per day outside IR35Join a leading retail client committed to enhancing customer experiences in the digital landscape. Striving to understand our customers' journeys and continually improve their online experiences.We are seeking a driven and...

Learning and Development PartnerBasic purpose of the jobTo be a learning ‘expert’ by inspiring, supporting, driving and improving the effectiveness and efficiency of the Boehringer UKIE Human Pharma division, by working in partnership with cross functional franchises and key stakeholders to achieve and excel in the delivery of our strategic business...

Job Description Job Title: Senior Business Analyst x3 Job Type: Permanent Location: Worcester (3 days a week on site)Salary: £50,000Key Skills: BRD, BPM, Systems Implementation, Business Process MappingJob Purpose:To deliver high-quality business analysis (BA) services by assessing and understanding existing business processes, systems, and requirements,...

Job Title: Senior Business Analyst x3 Job Type: Permanent Location: Worcester (3 days a week on site)Salary: £50,000Key Skills: BRD, BPM, Systems Implementation, Business Process MappingJob Purpose:To deliver high-quality business analysis (BA) services by assessing and understanding existing business processes, systems, and requirements, and translating...