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Account Manager
3 months ago
Account Manager - Events/SaaS Start-Up - Manchester - Up to £60K + OTE
Are you an experienced Account Manager / Customer Success Manager with a proven track record of managing high-value accounts? Join a pioneering Manchester-based start-up that's disrupting the global events and ticketing industry with its innovative software platform.
About the Role:
As an Account Manager, you'll play a key role in this rapidly growing company, which generated over £40million in its first full year and aims to double that next year. Incredibly, they've reached this figure without established Account Managers, and in this role, you'll manage a global customer base, build brand confidence, drive sales, identify new business opportunities, and support overall growth.
Key Responsibilities:
- Lead the onboarding process for new customers, providing training and gathering insights to understand their needs.
- Build and maintain strong relationships with clients and key stakeholders.
- Develop strategies to drive growth and manage high-value accounts, including overseeing budgets.
- Conduct monthly KPI reviews with sellers to capitalise on upcoming events.
What they're Looking For:
- Experience managing multi-million-pound key accounts in fast-paced sectors like events, ticketing, or SaaS.
- Proven ability to grow existing accounts at scale.
- Confidence in presenting to customers, attending industry events, and flexibility for occasional weekend work.
- Familiarity with CRM and Helpdesk systems.
What’s in It for You?
- Competitive salary up to £60K + OTE.
- An ever-expanding benefits package, including free tickets to sold-out events (Yes, that includes top events like the Manchester Derby or Taylor Swift concerts).
This is a rare opportunity in the North West to join a start-up with a significant impact on its industry and already at profit. Your role will be crucial to our growth—something you can be proud of.
Apply now to learn more
