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Technical Systems and Process Training Manager

4 months ago

Warrington, Cheshire, United Kingdom The Curve Group Full time

LOCATION: UK

TYPE: Permanent

Travel Requirements: Must be flexible to travel, including regular attendance to the Warrington office

Are you passionate about optimizing systems and training others to use them effectively? Do you thrive in dynamic environments where your training skills can make a significant impact? If so, we have the perfect opportunity for you

ABOUT THE CLIENT:

Our client is one of the world's leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Our portfolio consists of Procurement Services, Transactional Processing, Stores Management, and Inventory Optimisation enabled by industry-leading digital platforms. They deliver world-class results to world-class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive, and Aerospace.

ABOUT THE ROLE

Our client is currently undergoing a significant transformational journey with a multi-year ERP implementation project. This initiative will have a profound positive impact on internal operations as well as customer operations and financial systems.

The successful candidate will facilitate this transition effectively, and provide professional hands-on Training. The ideal candidate will possess a unique blend of creativity, technical proficiency, a process-centric mindset, a collaborative spirit, and a keen understanding of leading-edge technologies.

Ideally you will have prior experience working with SAP or other ERP systems and must be prepared to engage in supporting multiple work streams throughout the implementation process.

KEY RESPONSIBILITIES

* Design Comprehensive Education and Training Plans

* Develop and Deliver Technical Programs

* Collaborate with Digital Transformation and Client Service Teams

* Content Creation and Training Effectiveness Measurement

* Stakeholder Collaboration and Training Strategy

* Training Material Development

* Conduct Engaging Training Sessions

* Establish Training Standards and Best Practices

* Learning Portal Management and Assessment

* Innovation in Training Technologies

* Continuous Improvement and Project Management

This role requires a proactive approach to designing, delivering, and refining training programs to support the successful implementation of ERP systems and associated processes across the organization.

CANDIDATE REQUIREMENTS

* Excellent Communication and Facilitation Skills

* Understanding of IT Transformation Methodologies

* Exceptional Documentation and Content Development Skills

* Project Management Experience

* Proficiency in Adult Learning Principles

* Hands-on Experience in Managing Large-scale Technical Projects

* Certification in Training and Development

* Educational Background: Bachelor's degree in IT, business, education, or related field to provide a solid foundation for the role.

* Collaboration Skills

* Experience in Manufacturing and Procurement

* Strong Organizational and Time-management Skills

* In-depth Knowledge of ERP Systems

* Technical Information Conveyance

* Experience in Managing User Adoption Programs

* Analytical and Problem-solving Skills

* Adaptability to Changing Environments

* Comfortable in Fast-paced Settings

* Proficiency in Project Management Software

* Results-oriented and Performance-driven

* Comfortable in Ambiguous Environments

* Relationship-building and Management Skills