Current jobs related to eCommerce Associate - London, UK - Leica Camera Ltd

  • Customer Success Associate

    2 months ago

    London,, UK, United Kingdom ripple Full time

    About ripple⁺Ripple is a consumer wellness brand offering single-use recyclable diffusers made from natural, organic ingredients. Their botanical blends are a non-addictive, nicotine free alternative to smoking & vaping.Whether trying to quit e-cigarettes or simply seeking a recreational plant-powered puff, ripple⁺ is revolutionising a healthier...

  • Senior Application Support Analyst

    4 weeks ago

    London,, UK, United Kingdom TRIA Full time

    Senior Application Support Analyst - Luxury Goods / Retail / EcommerceUp to £55,000 base salary + benefitsLondon/Hampshire – 2–3 x days per week in the office We have a fantastic opportunity to join a highly prestigious and industry-leading luxury consumer goods brand who are going through a large-scale technology and digital transformation. The...

  • Retail Media Associate Director

    1 month ago

    London, UK, UK, United Kingdom Publicis Commerce Full time

    Publicis Media is currently leading the field and winning AMAZING clients and there’s never been a better time to join us! We're fuelling business growth by harnessing the modern media landscape to create personalized consumer connections on a HUGE scale and doing it to the highest of standards!Our 2,000 UK experts collaborate with top agencies like...

  • Programmatic (Biddable) Manager

    4 days ago

    London,, UK, United Kingdom PHD Full time

    About the Role:PHD Global are looking for a Manager to join our digital activations team, working on Brand and Performance for our biggest client working in the Alcoholic Beverages sector. Overseen by the Associate Director, they will have management responsibility for a team of juniors and be responsible for their output relating to campaign activation...

  • Solutions Architect

    4 days ago

    London, UK, UK, United Kingdom BlackCode Full time

    Solutions Architect – Retail, London, PermanentNewly created opportunity with a leading Retail organisation to recruit a Solutions Architect for a transformation initiative.The role will involve collaborating with business teams, SI partners, Software, Platform and Data suppliers to architect and deliver scalable solutions.We seek experience of working in...

  • Acquisition Marketing Manager

    2 months ago

    London, UK, UK, United Kingdom Dr Sam's Skincare Full time

    Dr Sam’s is a fast growing multi-channel skincare brand based in the UK. We’re looking for a growth focussed marketer to develop and execute our DTC customer acquisition strategy. This person will own the end-to-end execution of our paid media campaigns globally, closely collaborate with our in-house marketing team on creative strategy, as well as lead...

  • Studio Director

    4 weeks ago

    London,, UK, United Kingdom Tag Full time

    STUDIO DIRECTOR Location: Poland Street, LondonReports to: Account TeamDirect Reports: Supervising Producer, Project Manager, Sr. Producer, Associate Producer, Post-Producer, Studio CoordinatorWhy choose Tag?We are the long-standing, production partner of choice that has helped brands across borders and cultures for over half a century achieve their business...

  • Ecommerce Warehouse Associate

    3 weeks ago

    London, Greater London, United Kingdom Adecco UK Limited Full time

    Job Title: Ecommerce Warehouse AssociateWe are seeking a highly skilled Ecommerce Warehouse Associate to join our team at Adecco UK Limited. As an Ecommerce Warehouse Associate, you will be responsible for picking, packing, and shipping orders to meet the daily collection of goods by DHL & Royal Mail.Key Responsibilities:Picking and packing stock to meet the...

  • Ecommerce Warehouse Associate

    2 weeks ago

    London, Greater London, United Kingdom Adecco UK Limited Full time

    Job Title: Ecommerce Warehouse AssociateWe are seeking a highly skilled and experienced Ecommerce Warehouse Associate to join our team at Adecco UK Limited. As an Ecommerce Warehouse Associate, you will be responsible for picking, packing, and shipping orders to meet the daily collection of goods by DHL & Royal Mail.Key Responsibilities:Picking and packing...

  • Ecommerce Warehouse Associate

    3 weeks ago

    London, Greater London, United Kingdom Adecco UK Limited Full time

    Job Title: Ecommerce Warehouse AssociateWe are seeking a highly skilled Ecommerce Warehouse Associate to join our team at Adecco UK Limited. As an Ecommerce Warehouse Associate, you will be responsible for picking, packing, and shipping orders to meet the daily collection of goods by DHL & Royal Mail.Key Responsibilities:Picking and packing stock to meet the...

  • Ecommerce Associate

    5 months ago

    London, United Kingdom Astrid & Miyu Full time

    Founded by our inspiring CEO Connie Nam, Astrid and Miyu is internationally celebrated over a decade later as being more than just a jewellery brand with innovation at its core and a strong mission to revolutionise the jewellery experience. We celebrate and empower diversity, recognise the value of our people & support matters that are important to us -...

  • Sales Associate

    5 months ago

    London, United Kingdom Newell Brands Full time

    Position**:Sales Associate - eCommerce** Location: London (Hammersmith), UK Reporting Line: eCommerce Sales Manager Contract type: Permanent, full-time, hybrid working system **Your Role _38_ Team in a Nutshell** As an eCommerce Sales Associate you will handle the relationships with our fastest-growing customer in EMEA. Your goal is to build on this...

  • Sales Associate

    5 months ago

    London, United Kingdom Newell Brands Full time

    Position title**:Sales Associate (HF) - eCommerce** Location: London (Hammersmith) Reports to: Sales Manager, eCommerce Contract type: Permanent, full-time, hybrid working system **Your Role _38_ Team in a Nutshell** As an eCommerce Sales Associate you will handle our strategic customer in EMEA - Amazon. Your goal is to build on this momentum with market...

  • Ecommerce Trading Associate

    5 months ago

    London, United Kingdom Peloton Full time

    **ABOUT THE ROLE** As a eCommerce trading associate for Peloton Direct-to-consumer team, you'll be responsible for the day to day monitoring of the Peloton International eCommerce websites. You'll work with the Product analytics team to understand the user journeys efficiencies and inform the eCommerce strategy execution with the goal to optimise site...

  • Ecommerce Analyst

    1 month ago

    London, Greater London, United Kingdom INEOS Belgium Full time

    About the RoleWe are seeking an experienced Ecommerce Analyst to join our team at INEOS Automotive. As an Ecommerce Analyst, you will play a key role in supporting the day-to-day management and operation of our Ecommerce systems landscape, ensuring platform availability and management of inbound work queues.Key ResponsibilitiesManage and operate the...

  • Ecommerce Analyst

    1 month ago

    London, Greater London, United Kingdom INEOS Belgium Full time

    About the RoleWe are seeking an experienced Ecommerce Analyst to join our team at INEOS Automotive. As an Ecommerce Analyst, you will play a key role in supporting the day-to-day management and operation of our Ecommerce systems landscape, ensuring platform availability and management of inbound work queues.Key ResponsibilitiesManage and operate the...

  • Senior Licensing and eCommerce Director

    2 weeks ago

    London, Greater London, United Kingdom The Football Association Full time

    Unlock the Potential of Licensing and eCommerceThe Football Association is seeking a Senior Licensing and eCommerce Director to lead the development and execution of our Licensing and eCommerce business. As a key member of our Commercial division, you will be responsible for driving revenue growth and maximizing partnerships.Licensing:Develop and implement a...

  • Senior Licensing and eCommerce Director

    3 weeks ago

    London, Greater London, United Kingdom FOOTBALL ASSOCIATION Full time

    Senior Licensing and eCommerce ManagerAt the FOOTBALL ASSOCIATION, we are seeking a highly skilled Senior Licensing and eCommerce Manager to lead our Licensing and eCommerce business. This is a unique opportunity to join a dynamic team and contribute to the growth and success of our commercial division.Key Responsibilities:Develop and execute a comprehensive...

  • Senior Licensing and eCommerce Director

    3 weeks ago

    London, Greater London, United Kingdom FOOTBALL ASSOCIATION Full time

    Senior Licensing and eCommerce ManagerAt the FOOTBALL ASSOCIATION, we are seeking a highly skilled Senior Licensing and eCommerce Manager to lead our Licensing and eCommerce business. This is a unique opportunity to join a dynamic team and contribute to the growth and success of our commercial division.Key Responsibilities:Develop and execute a comprehensive...

  • Senior Licensing and eCommerce Director

    3 weeks ago

    London, Greater London, United Kingdom FOOTBALL ASSOCIATION Full time

    Senior Licensing and eCommerce ManagerAt the FOOTBALL ASSOCIATION, we are seeking a highly skilled and experienced Senior Licensing and eCommerce Manager to join our Commercial division. This is an exciting opportunity to lead our Licensing and eCommerce business, working closely with our partners to drive revenue growth and deliver world-class...

  • Senior Licensing and eCommerce Director

    3 weeks ago

    London, Greater London, United Kingdom FOOTBALL ASSOCIATION Full time

    Senior Licensing and eCommerce ManagerAt the FOOTBALL ASSOCIATION, we are seeking a highly skilled and experienced Senior Licensing and eCommerce Manager to join our Commercial division. This is an exciting opportunity to lead our Licensing and eCommerce business, working closely with our partners to drive revenue growth and deliver world-class...

  • Ecommerce Project Coordinator

    3 weeks ago

    London, Greater London, United Kingdom The Candidate Recruitment Agency Full time

    Ecommerce Project Coordinator Job DescriptionWe are seeking a highly skilled Ecommerce Project Coordinator to join our team at The Candidate Recruitment Agency. As a key member of our team, you will play a crucial role in enhancing our client's online presence and driving website growth.Main Responsibilities:Trading Performance Analysis: You will have a...

  • Ecommerce Project Coordinator

    3 weeks ago

    London, Greater London, United Kingdom The Candidate Recruitment Agency Full time

    Ecommerce Project Coordinator Job DescriptionWe are seeking an experienced Ecommerce Project Coordinator to join our team at The Candidate Recruitment Agency. As a key member of our digital team, you will play a crucial role in enhancing our client's online presence and driving website growth.Main Responsibilities:Trading Performance Analysis: You will have...

  • Ecommerce Project Coordinator

    3 weeks ago

    London, Greater London, United Kingdom The Candidate Recruitment Agency Full time

    Ecommerce Project Coordinator Job DescriptionWe are seeking an experienced Ecommerce Project Coordinator to join our team at The Candidate Recruitment Agency. As a key member of our digital team, you will play a crucial role in enhancing our client's online presence and driving website growth.Main Responsibilities:Trading Performance Analysis: You will have...

  • Ecommerce Project Coordinator

    3 weeks ago

    London, Greater London, United Kingdom The Candidate Recruitment Agency Full time

    Ecommerce Project Coordinator Job DescriptionWe are seeking a highly skilled Ecommerce Project Coordinator to join our team at The Candidate Recruitment Agency. As a key member of our team, you will play a crucial role in enhancing our client's online presence and driving website growth.Main Responsibilities:Trading Performance Analysis: You will have a...

  • Ecommerce Project Coordinator Specialist

    1 week ago

    London, Greater London, United Kingdom The Candidate Ltd Full time

    Ecommerce Project Coordinator RoleThe Candidate Ltd is seeking an Ecommerce Project Coordinator to enhance their online presence and drive website growth. This role is a crucial part of their Ecommerce strategy.Main Responsibilities:Have a strong understanding of trading performance such as traffic behaviour and conversion triggers and feed this in team...

  • Senior Ecommerce Marketplace Strategist

    3 weeks ago

    London, Greater London, United Kingdom Boston Consulting Group Full time

    About the RoleWe are seeking a highly skilled Senior Knowledge Analyst to join our Ecommerce Marketplace team at Boston Consulting Group. As a Senior Knowledge Analyst, you will play a key role in helping our clients build new avenues for commercial growth through Ecommerce Marketplaces.Key ResponsibilitiesConduct research and analysis to identify customer...

eCommerce Associate

5 months ago

London, UK, United Kingdom Leica Camera Ltd Full time

About the role

The eCommerce Associate is the face of Leica and delivers the Leica brand experience to prospective and existing Leica customers. They will be responsible for ensuring there is a first-class service experience for customers as the first point of contact for a growing e-commerce business, and for building lasting customer relationships through both pre-and post-sale one-to-one consultations.


The ideal candidate will have exceptional technical knowledge and confidence in addressing customer needs in a clear and engaging manner. They can communicate with customers well and create a customer experience that is warm, welcoming, and tailored to the individual. You will be responsible for prospecting and acquiring new customers, building strong relationships, and achieving sales targets.

This is a full-time (including Saturdays) role. The successful candidate will be required to work from the Leica Mayfair store on Saturdays and based in our head office on weekdays.


Key Accountabilities

  • Customer service
  • Provide customers with an exceptional and bespoke level of service and aftercare including online consultations, Test Drives and one-to-one sessions on Leica products.
  • Support the team by covering all customer communication touchpoints, such as e-mails, telephone, WhatsApp, and live chat.
  • Work closely with retail stores to promote Omnichannel ways of working and ensure the customer experience is seamless online/offline.
  • Support the Leica eCommerce team in reaching monthly retail targets and KPIs by providing excellent customer service.
  • Build relationships with VIP customers, inviting and attending company events to grow customer relationships.
  • Be an ambassador for the Leica brand, demonstrate flexibility, willingness, and enthusiasm, and always communicate positively about the brand.


Operations

  • Support the eCommerce team with operations and order fulfilment.
  • Understanding and ensuring all systems and sales procedures are always followed, including necessary invoices and processing returns on SAP, DOA replacements, and customer vouchers.
  • Seek to continuously develop knowledge and skills in sales, service, systems, and order fulfilment.


Key Skills

  • Good photography knowledge and ability to explain technical information in a clear and understandable way.
  • Passion for customer service
  • Target driven and sales focused.
  • Strong communication & Interpersonal Skills
  • Administration with excellent attention to detail
  • Ability to work as part of a team.
  • Positive and hardworking attitude
  • Self-motivated and able to work on own initiative.
  • Good time management and planning skills
  • IT literate



Benefits

  • Competitive salary and opportunity to earn sales-based commission
  • Private Medical Insurance with Vitality
  • Generous staff discount
  • 25 days annual leave plus Bank Holidays and an extra day off at Christmas
  • 2 Volunteering days per year
  • Cycle to Work Scheme
  • Pension – generous employer contribution
  • Access to Employee Assistance Programme
  • Socials including Summer and Christmas Parties
  • Training & Development
  • Life Assurance Scheme



Leica is committed to and promotes the principle of equal opportunities in employment. We aim to treat people fairly and ensure that discrimination does not occur at any stage of recruitment, selection or employment on any grounds including race, religious beliefs, gender reassignment, ethnic or national origin, sex, age, marital status, disability, sexual orientation, pregnancy or maternity and trade union activities. It is the policy of Leica to ensure that all job applicants and colleagues are recruited, trained and promoted solely on the basis of their abilities.