Restaurant Operations Manager

2 months ago

London, UK, United Kingdom Eataly Full time

We are seeking an enthusiastic and experienced Restaurant Operations Manager to oversee the front of house operations for our vibrant Pasta & Pizza and Terra restaurants located within our stunning Liverpool Street store.


As the Restaurant Operations Manager you will be in charge of all the operations within the restaurant outlets of the store ensuring great guest satisfaction, profitability, and a positive, productive, and engaged work environment, whilst Collaborating with our marketing team to develop and execute innovative and successful events to showcase our unique brand and offerings.


Succesfull candidates will have strong and proven experience as general managers working in a multi-outlet hospitality environment and leading larger teams.


Duties & Responsabilities

  • Organise and direct the store’s restaurant operations to maximise profitability while upholding the company’s mission, values, policies, quality, and guest experience standards.
  • Liaise with the Executive Chef to ensure food production for restaurant activities are planned to meet business and clients’ needs.
  • Sets departmental goals and lead a team of managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaboration.
  • Build strong relationships with external partners
  • Analyze financial data and develops strategies around pricing, merchandizing and promotions aimed at increasing efficiencies and driving sales, focusing on customer target and offering.
  • Prepares weekly updates on the Front of House department and collaborates closely with corporate and senior leaders to plan activities and achieve all store goals.
  • Assists with employee hiring, assignment, training, payroll, scheduling, evaluations, and terminations.
  • Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure that they adhere to specifications.
  • Working collaboratively with the Events & Marketing team on storewide partner events at to ensure a successful execution.
  • Documents, investigates, and resolves employee and guest incidents.
  • Additional responsibilities in absence of line manager or senior employee.
  • Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.


Requirements

  • Significant experience within the Restaurants sector.
  • Experience managing multiple outlets or brands at one time.
  • Solid people management skills, ability to set clear objectives and monitor progress.
  • Ability to motivate and inspire a large team.
  • Someone who isn’t afraid to lead from the front and enjoy a guest facing role.
  • Strong business, organisational and analytical skills in a complex, high volume environment.
  • Ability to work well as part of a large senior team.
  • Willingness to be flexible and support multiple teams.
  • Availability to work onsite with a flexible schedule including evenings, weekends and holidays.
  • Fluent in English.
  • Right to work in the UK.



THE PERKS OF BEING AN ‘EATALIAN’…

  • Healthcare and Dental insurance.
  • Free meal on shift.
  • Training dedicated to personal development and careers progression opportunities.
  • 20% employee discount across retail, bars, and restaurants.
  • "Refer a Friend" bonus scheme.
  • Lifestyle and culture discounts through our benefit supplier.
  • Cycle to work scheme.
  • 36 days holiday allowance.
  • Technology and gym benefit available.
  • Employee assistance program.
  • And much more available through our benefits platform.

  • Assistant Restaurant Manager

    3 weeks ago

    South East London, UK, United Kingdom Restaurant Story Full time

    Two Michelin starred Restaurant Story is looking for an Assistant Restaurant Manager. You will be a hands on and enthusiastic leader, responsible for delivering an incredible dining experience to all our guests in a friendly, creative and inspiring restaurant environment. This is a senior restaurant position that promises huge opportunity and ownership.Tom...

  • Assistant Restaurant Manager

    3 days ago

    Central London, South East, UK, United Kingdom River Restaurant Full time

    We have a fantastic opportunity for an Assistant Restaurant Manager to join our passionate team at the River Restaurant by Gordon Ramsay.The River Restaurant by Gordon Ramsay is a beautifully classic, yet stylish and relaxed all-day dining restaurant in the heart of The Savoy, London. The River Restaurant showcases the very best shellfish and seafood the UK...

  • Restaurant Manager

    7 days ago

    London, UK, United Kingdom The Ned Careers Full time

    The Ned boasts 10 restaurants each serving a unique style of cuisine from around the world. As Restaurant Manager you will support your General Manager in the leadership of one of our venues, taking the reins whenever they aren’t on site and partnering on all commercial and strategic elements of running a successful business.Do you want to join one of the...

  • Assistant Restaurant Manager

    2 weeks ago

    London,, UK, United Kingdom Azzurri Group Full time

    Role: Front of House Assistant Manager at Dave's Hot Chicken RestaurantReports to: General ManagerLocation: London based initially to support Restaurant #1 openingDave's Hot Chicken started on the streets of East Hollywood, CA, in 2017 and has quickly grown to the fastest-growing franchise in the US. The co-founder, Dave, came up with a simple...

  • Restaurant Manager

    1 week ago

    London, UK, United Kingdom Bellanger Careers Full time

    A neighbourhood fixture in the heart of Islington, Bellanger is a lively café, restaurant and bar, serving brunch, lunch and supper dishes inspired by the coastal regions of the Mediterranean, as well as a selection of brasserie classics. The restaurant combines elegant period detailing with a relaxed layout and a generous pewter-topped bar at its heart....

  • Restaurant Manager

    7 days ago

    London,, UK, United Kingdom Smyth & Co Full time

    Exclusive Private Members Club looking for an experienced Restaurant Manager to join their Incredible Team.Job Title: Restaurant ManagerSalary: £55,000 to £60,000 per annumLocation: St. James's, LondonAbout:Nestled in the heart of St. James's, this exclusive private members club is renowned for its luxurious ambiance, exceptional service, and...

  • Restaurant General Manager

    2 weeks ago

    London,, UK, United Kingdom Azzurri Group Full time

    Role: General Manager at Dave's Hot Chicken RestaurantReports to: DHC Operations LeaderLocation: London based initially to support Restaurant #1 openingDave's Hot Chicken started on the streets of East Hollywood, CA, in 2017 and has quickly grown to the fastest-growing franchise in the US. The co-founder, Dave, came up with a simple process: take the...

  • Senior Restaurant Manager

    1 month ago

    London,, UK, United Kingdom Caprice Holdings Ltd. Full time

    Job Title: Senior Restaurant ManagerRestaurant: BalthazarLocation: Covent GardenHours: Full timeBalthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York,...

  • Restaurant Manager

    3 weeks ago

    East London, UK, United Kingdom Appetite 4 Recruitment Full time

    Restaurant Manager/Assistant General Manager- Stunning Restaurant & BarAward Winning Restaurant!Fun and Friendly EnvironmentPlace to Progress and Develop Yourself!Company:An award-winning Restaurant & Bar- one of the London's most legendary venues!Stands as one of the most UK's most loved experiences!This is more than just a Restaurant-it's a...

  • Restaurant General Manager

    1 week ago

    London,, UK, United Kingdom MADHU'S Full time

    About us:Madhu's is an award-winning establishment known for its exquisite Indian cuisine and impeccable service. With a rich heritage spanning over 40 years, Madhu's Restaurants are a beloved culinary destinations in London. We pride ourselves on offering a unique dining experience that combines traditional Indian Flavors with a modern twist. With a...

  • Assistant Restaurant Manager

    2 weeks ago

    London,, UK, United Kingdom Gordon Ramsay Restaurants Full time

    We have a fantastic opportunity for an Assistant Restaurant Manager to join our passionate team at the River Restaurant by Gordon Ramsay.The River Restaurant by Gordon Ramsay is a beautifully classic, yet stylish and relaxed all-day dining restaurant in the heart of The Savoy, London.The River Restaurant showcases the very best shellfish and seafood the UK...

  • Restaurant General Manager

    3 weeks ago

    East London, UK, United Kingdom Soul Mama Limited Full time

    Soul Mama - Built By Love Our Vision is to disrupt the foodie and live music market, fusing the culture and cuisine of Africa, Caribbean and South America, with our unique brand of food and beats. Musician, broadcaster, author and philanthropist, YolanDa Brown OBE DL, and music manager, creative entrepreneur Adetokunbo T Oyelola launch Soul Mama, a brand new...

  • Restaurant Manager

    3 weeks ago

    East London, UK, United Kingdom PART & COMPANY Ltd Full time

    RESTAURANT MANAGER / SOMMELIER BOUTIQUE DESTINATION MICHELIN GUIDE RESTAURANT £50,000.00+ PACKAGERestaurant Manager / Sommelier to join and add the level of service and set up to this Michelin Guide Destination Restaurant . Restaurant Manager/Sommelier will be working with the owner of this Restaurant pushing for the future and to deliver the finest calibre...

  • Restaurant General Manager

    3 weeks ago

    London,, UK, United Kingdom Organic Recruitment Ltd Full time

    We are seeking a seasoned General Manager with a proven track record of at least one successful restaurant opening. The ideal candidate is ambitious and motivated by the potential to grow into an Operations Manager role. Our client is launching a new high-end French brasserie in the Tower Bridge area, so experience in the London market is essential....

  • Assistant Restaurant Manager

    2 months ago

    London,, UK, United Kingdom Bulldozer Hospitality Group Full time

    Job Title: Assistant Restaurant ManagerLocation: LondonAbout Us: Join our Italian restaurant brand in London, where we bring authentic Italian hospitality with a modern twist. Our inviting interiors reflect the vibrant colors of the Amalfi Coast, offering a sensory dining experience. With an impressive open kitchen and indulgent dishes featuring the finest...

  • Restaurant Manager- New Opening Premium Restaurant

    3 weeks ago

    East London, UK, United Kingdom Appetite 4 Recruitment Full time

    Restaurant Manager- Premium New Opening RestaurantCompany:Stands as one of the most UK's most loved experiences!This is more than just a Restaurant-it's a full-on entertainment venue featuring live music and endless good times!Stunning, lively Restaurant & Bar with a big focus on high quality fresh food!Well established and BIG on PEOPLE DEVELOPMENT,...

  • Restaurant General Manager

    2 weeks ago

    London,, UK, United Kingdom Organic Recruitment Ltd Full time

    We are looking for an experienced General Manager with a background in premium dining.The ideal candidate is driven and excited to work with one of London’s top restaurants. Our client specialises in high-quality, meat-focused cuisine, featuring some of the finest European cuts, so familiarity with this dining style is crucial.Please note that this role is...

  • Senior Restaurant Manager

    3 weeks ago

    East London, UK, United Kingdom Brasserie Marceline Full time

    Are you passionate delivering exceptional dining experiences?About us:Brasserie Marceline is a new 150 cover modern Brasserie nestled in the heart of Canary wharf looking to France with its feet firmly in London. Independently owned by proven restauranteurs with a passion for food and hospitality.upon the K2 floating pavilion in Canary Wharf we're...

  • Restaurant Manager

    3 weeks ago

    London,, UK, United Kingdom D&D London Full time

    The Role: Restaurant ManagerThe Restaurant: Angler - South Place HotelThe Location: 3 South Place, London, EC2M 2AFThe Salary: Competitive salaryThe Hours: 48 Hours Per WeekWhy work for us: Industry leading pay: We value your expertise and dedication.Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.Exclusive perks: Our...

  • Restaurant Manager

    1 month ago

    London,, UK, United Kingdom Recruitment Evangelists Full time

    Job Title: Restaurant ManagerLocation: Borough Market, LondonAbout Us:We are a vibrant, female-led Sri Lankan diaspora restaurant nestled in the heart of Borough Market. Our roots are deeply embedded in family recipes passed down through generations, brought to life in our open kitchen where we cook over charcoal. Our mission is to care for our staff,...