Team Player

1 month ago


UK, UK, United Kingdom Forum Insurance Full time
Senior Commercial Account Handler | Corporate & Commercial Insurance

Location: London

Salary: Competitive

Type: Permanent, Full-Time

Closing Date: 10 days

Join Our Team as a Senior Commercial Account Handler

Are you an experienced insurance professional looking to make an impact in the corporate and commercial sector? We’re hiring a Senior Commercial Account Handler to join our growing team and deliver excellent service to our clients. In this role, you’ll handle renewals, mid-term adjustments, and provide expert advice to corporate clients, ensuring their insurance needs are fully met.

Our team is known for its supportive culture and collaboration. You’ll work with a group of 18 split into smaller teams, all dedicated to achieving success together. This is a fantastic opportunity for someone passionate about client service and looking to grow their career.

Key Responsibilities:
  • Assist in achieving client retention targets by providing top-notch service.
  • Collaborate with Client Directors and Account Executives to develop renewal strategies and attend client meetings as needed.
  • Conduct market exercises to find the most competitive insurance terms.
  • Acquire and present renewal terms to clients, issuing renewal documentation in line with contract certainty.
  • Ensure premiums are collected before cover commences, following company procedures.
  • Handle all queries efficiently, delivering professional advice and support to clients.
  • Maintain accurate records, documentation, and correspondence using Acturis, and ensure all processes follow industry standards.
  • Process mid-term adjustments, notifying insurers and issuing revised documentation as required.
  • Cross-sell products from other divisions, contributing to business growth.
  • Support other areas of the business when necessary.
About You

Qualifications:

  • GCSEs (or equivalent) in Maths and English.
  • Certificate in Insurance or working towards it (desirable).


Experience:

  • At least 5 years of experience in commercial insurance.
  • Knowledge of key insurance products and regulatory compliance.
  • Familiarity with Acturis or similar platforms.


Skills & Attributes:

  • Strong technical insurance skills with attention to detail.
  • Excellent client service and communication skills.
  • Ability to prioritise tasks, meet deadlines, and handle work efficiently.
  • Strong negotiation and broking skills.
  • Ability to build relationships, influence decisions, and provide tailored advice to clients.
Why Join Us?

We believe in creating a career that you define. Our supportive environment encourages personal growth and development, and we offer:

  • Hybrid working: Flexibility with 2-3 days per week in the London office.
  • Personal development: Opportunities for mentorship, technical coaching, and career progression.
  • Inclusive culture: We celebrate diversity and strive to create an environment where everyone can succeed.
  • Comprehensive benefits: Competitive salary, pension schemes, and other wellbeing initiatives.
Diversity & Inclusion

We value diversity and inclusion, and we’re committed to providing reasonable accommodations to support your needs. If you're excited about this role but unsure if it's the perfect fit, we encourage you to apply—we'll work with you to ensure you have everything you need to succeed.


Ready to take the next step in your career? Apply today and join a team that supports your growth while delivering outstanding service to clients.



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