Welcome Desk Agent
1 day ago
EXPERIENCED WELCOME HOST REQUIRED (40 Hours)
STATE-OF-THE-ART COMMERCIAL WORKSPACE PROPERTY
Location: Edinburgh City Centre
Salary: £28,000 + BENEFITS & THE OPPORTUNITY TO WORK FOR AN EXCITING WELL-RESPECTED COMPANY
STRONG PROGRESSIVE OPPORTUNITIES
MONDAY TO FRIDAY HOURS
A forward thinking company who are excellent at creating modern workspace properties and who are always ahead of their game taking inspiration from the most up and coming venues and who are committed to providing the best in customer service for their prestigious clients.
Hesketh James are currently recruiting a BUILDING HOST/FRONT DESK RECEPTIONIST for an iconic commercial buildings based in Edinburgh City Centre. The building is home to both fledgling and more mature businesses, providing a dynamic and inspirational workspace.
The ideal candidate will be an outgoing, customer-focused receptionist as well as a great host and someone who is a great brand ambassador and always looks to exceed guest expectation. You will be IT literate and have excellent communication skills both written and verbal.
Responsibilities:
- Host duties - Meeting and greeting visitors at the door as they enter the building
- Provide show rounds for potential tenants and guests
- Accurately recording calls and visits, ensuring messages are relayed in a timely manner.
- Driving the Guest Services offering.
- Accountable for driving customer experience and becoming first point of contact for tenants and visitors within the building.
- Assisting tenants and visitors with any needs - stamping car park passes, offering directions etc
- Answering telephones, taking messages etc
- Looking after the help desk, assisting with any problems or queries reported
What are we looking for?:
The following backgrounds will be considered:
- Previous front of house experience as a host/receptionist in a corporate professional services, serviced office or co-working space
- Previous experience as a receptionist/host with a professional law firm, finance practice, insurance company or similar company
Experience/Skills Required:
- An excellent host and ambassador for the company
- Previous supervisory or junior management experience
- Well presented at all times with a great front of house presence & a cheery welcoming demeanour
- A strong communicator with the ability to communicate at all levels
- The ability to build up a good rapport and strong relationships with regular tenants & visitors alike
- Great telephone answering skills
- IT Literate
This is a quality company with an excellent reputation and offers great scope for future development.
We are committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics or background.
Please note: We are expecting a high number of applications for this role and will be in touch with successful candidates within 72 hours of your application. Should you not hear from us within this period, we regret that you have not been shortlisted on this occasion.
AMRT1_UKCT
-
Welcome Desk Agent
4 weeks ago
Edinburgh, EH1, Edinburgh, United Kingdom W Edinburgh Full timeW Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our...
-
Welcome Desk Manager
4 weeks ago
Edinburgh, EH1, Edinburgh, United Kingdom W Edinburgh Full timeW Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our...
-
Front Desk Ambassador
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Sonder Full timeJob Title: Front Desk Hospitality AgentAbout the Role:We are seeking a highly skilled Front Desk Hospitality Agent to join our team at Sonder. As a Front Desk Hospitality Agent, you will be the face of Sonder, working collaboratively with team members to create an exceptional first impression on our guests, visitors, and all internal and external partners...
-
Front Desk Ambassador
1 week ago
Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full timeJob OverviewThe Caledonian Edinburgh is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a key member of our front office, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
-
Front Desk Hospitality Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Sonder Full timeFront Desk Hospitality Agent RoleSonder is a pioneering hospitality company that's revolutionizing the way people experience travel. As a Front Desk Hospitality Agent, you'll be at the forefront of delivering exceptional guest experiences.Key Responsibilities:Be the face of Sonder, working collaboratively with team members to create an exceptional first...
-
Front Desk Associate
1 week ago
Edinburgh, Edinburgh, United Kingdom Nuffield Health Full timeFront Desk Associate Opportunity We are seeking a Front Desk Associate to join our team at Nuffield Health. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a welcoming and professional environment in our reception and café areas. Main Responsibilities: Support the...
-
Front Desk Associate
6 days ago
Edinburgh, Edinburgh, United Kingdom Scotsman Full timeJob Title: Front Desk AssociateWe are seeking a skilled and attentive Front Desk Associate to join our team at The Scotsman Group. This is an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer service.About Us: As Scotland's largest and most diverse hospitality group, we...
-
Front Desk Operations Coordinator
16 hours ago
Edinburgh, Edinburgh, United Kingdom RBH Full timeFront Desk Operations CoordinatorJob Description: We are seeking a highly organized and detail-focused Front Desk Operations Coordinator to join our team at DoubleTree by Hilton Edinburgh City Centre. As a key member of our Front Desk team, you will be responsible for ensuring the smooth operation of our hotel's overnight front desk, providing exceptional...
-
Front Desk Ambassador
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Sonder Full timeRevolutionize Hospitality with SonderSonder is redefining hospitality by providing a world of better stays for all. With unique properties across the city, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need is just a tap away.We're looking for a team member who is passionate about delivering...
-
Front Desk Associate
1 week ago
Edinburgh, Edinburgh, United Kingdom RBH Full timeCustomer Service Excellence at RBHWe're seeking a motivated and customer-focused individual to join our team as a Guest Service Assistant at Holiday Inn Express Edinburgh City Centre.About the Role:As a Guest Service Assistant, you'll be responsible for delivering exceptional customer service to our guests, ensuring their stay is memorable and enjoyable....
-
Front Desk Ambassador
1 week ago
Edinburgh, Edinburgh, United Kingdom Valor Hospitality Europe Full timeWe are seeking a skilled and welcoming Front Desk Ambassador to join our team at Valor Hospitality Europe.Company OverviewValor Hospitality Europe is a leading hospitality company with 34 hotels across the UK, operating under renowned brands such as Crowne Plaza, Holiday Inn, and Hilton Garden Inn.We pride ourselves on delivering exceptional guest...
-
Guest Experience Expert with F&B Duties
1 month ago
Edinburgh, EH1, Edinburgh, United Kingdom Residence Inn by Marriott Edinburgh Full timeVISA sponsorship not available with this role. You will be required to prove you have the right to work in the UK.Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Residence Inn is the place for you. The evolving, increased business offers a chance of progression and development. The hotel...
-
Front Desk Management Professional
1 week ago
Edinburgh, Edinburgh, United Kingdom Malmaison Full timeWe are seeking an exceptional Front Desk Management Professional to join our team at Malmaison in Edinburgh.This role is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys working with people, and is passionate about delivering exceptional customer service.As a key member of our front-of-house team, you will be responsible...
-
Head of Hospitality
4 weeks ago
Edinburgh, EH1, Edinburgh, United Kingdom Gather & Gather Full timeIntroduction We seek a talented and experienced individual as Head of Hospitality and Events at our client's prestigious city centre office location. As a Head of Hospitality and Events, your role will be pivotal in overseeing all aspects of our hospitality services, including client relations, coordinating with front desk operations and contributing...
-
Spa Receptionist
4 weeks ago
Edinburgh, EH1, Edinburgh, United Kingdom Sheraton Grand Hotel & Spa, Edinburgh Full timeWhen you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team...
-
Nights Team Member
4 weeks ago
Edinburgh, Edinburgh, United Kingdom RBH Full timeAbout the RoleWe are seeking a skilled and passionate Nights Team Member to join our team at DoubleTree by Hilton Edinburgh City. As a key member of our Front Desk team, you will be responsible for providing exceptional guest service and ensuring a smooth running of the Front Desk overnight.Key ResponsibilitiesServing as the face of our hotel by providing...
-
Guest Experience Expert with F&B Duties
1 month ago
Edinburgh, EH1, Edinburgh, United Kingdom Sheraton Grand Hotel & Spa, Edinburgh Full timeResidence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience...
-
Hotel Front Desk Agent
4 weeks ago
Edinburgh, Edinburgh, United Kingdom RBH Full timeAbout the RoleWe are seeking a skilled and customer-focused Guest Service Assistant to join our dynamic team at Holiday Inn Express Edinburgh City Centre.As a Guest Service Assistant, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.You will be responsible for managing guest...
-
Service Desk Agent
2 months ago
Edinburgh, Edinburgh, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Edinburgh, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Medical Front Desk Assistant
3 weeks ago
Edinburgh, Edinburgh, United Kingdom NHS Scotland Full timeJob Title: Medical Front Desk AssistantWe are seeking a skilled and friendly receptionist to join our semi-rural GP practice in Alyth. The successful candidate will be responsible for providing excellent patient care and administrative support to our healthcare team.Key Responsibilities:Provide a welcoming and helpful service to patients and visitorsManage...