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Research Manager

2 months ago

UK, UK, United Kingdom Total Media Full time

At the top, where it should be: We are committed to diversity & inclusion and providing equal opportunities for everyone. We are dedicated to ensuring our processes are free from any form of discrimination or bias, right from the application process to life as part of the Total Media team.


The role

This is an exciting quantitative research role, in which you will be working in a small agile team that works across lots of different methodologies (qualitative, quantitative, traditional and innovative). We are seeking someone with expert quantitative research skills, however as we are a small team that conducts both quantitative and qualitative, you will have the opportunity to get involved and upskill across both.


This role would suit someone who wants to work in a fast- paced environment, with the ability to manage and juggle multiple projects. This is a leading role in producing high quality insight, writing and delivering presentations to clients, working on proposals, questionnaire design as well as develop strong client relationships.


Key duties

  • Designing research studies, including appropriate sampling approaches, proposal drafting, questionnaire design, writing table specs, data analysis, reporting and delivering presentations
  • Ensuring projects are delivered on budget and to time, through effective project planning (including planning ahead and managing risks) and delegation
  • Establishing and building relationships with clients and managing their bespoke research projects
  • Creating questionnaires against client objectives
  • Analysing data and creating insightful presentations
  • Keeping abreast of important trends and insights across sectors and markets of interest
  • Helping to identify and manage existing, and new, information & data sources.
  • Reviewing draft deliverables (e.g. presentations and reports) to ensure that they are client-ready and providing feedback to junior team members
  • Effectively managing relationships with suppliers, to ensure successful fieldwork
  • Building and managing effective client relationships through strong communication with individual client teams


Skills (essential):

  • Experience with the whole research project life cycle from design to delivery
  • Experience designing questionnaires
  • Experience in report writing and storytelling
  • Strong communication skills and the ability to work effectively as a team
  • Demonstrable professional experience in a relevant data / quantitative/survey research environment.
  • Knowledge of analytical and statistical quality assurance approaches.
  • Advanced data manipulation skills in Excel and PowerPoint
  • Excellent communication skills – oral and written including extensive experience of presenting research findings to a non-specialist audience.
  • Able to analyse and synthesise complex information into key insights for a range of audiences.
  • Able to work collaboratively across teams
  • Ability to comfortably manage projects and deliver day-to-day
  • Time management skills, working across multiple projects, prioritising tasks efficiently and meeting demanding deadlines
  • Excellent attention to detail and organisational skills
  • Proven ability to work well in teams, handle clients and negotiate with suppliers
  • Confident and clear written and verbal communication skills, with a high level of accurate use of English


Skills (desirable):

  • Experience in a research agency is highly desirable
  • Experience in qual, such as sampling design, recruitment, writing discussion guides and creating stimulus materials, moderating in-depth interviews and groups
  • Knowledge of media tools such as TGI, TouchPoints, GWI, SimilarWeb, Telmar
  • Knowledge and experience using correspondence mapping and clustering techniques
  • Knowledge of behavioural science principles and application
  • Knowledge of media measurement and landscape


The benefits

  • Pension: Once you’ve been with us for 3 months, you’ll be enrolled into our pension scheme. We’ll match your contributions up to 5%.
  • Private Medical Insurance, healthcare and life assurance: When you’ve passed your probation, you’ll have the opportunity to use our private medical insurance, healthcare and life assurance schemes.
  • Interest free season ticket loan: Travel costs can be eye-wateringly expensive. We can provide you with a season ticket loan once you’ve passed probation.
  • Holiday entitlement: Our holiday entitlement will be set out in your contract, and once you’ve worked with us for over 12 months, you’ll also get a day off for your birthday, as well as additional wellbeing days off.
  • Charity/Volunteering entitlement: We think people who volunteer their time for charitable causes deserve a little recognition. We give staff a day off for charitable work and an extra day to be used supporting our partner charity, Young Westminster Foundation.
  • Referral scheme: Know a fantastic candidate for Total Media Group? We pay a bonus of £1,000 to any eligible member of staff who introduces an applicant employed as a result.


Plus...

  • Flexible working based on core hours of 10am-4pm, with early finish Fridays
  • Agile working including hotdesking and working from home opportunities
  • Industry leading parental schemes and family policies such as enhanced maternity, paternity and shared parental leave policies. It also includes but is not limited to flexible working arrangements, returning parents coaching and continued tailored support to help you balance your family and work life.
  • Walking weekend away each year
  • Brilliant Summer and Christmas parties, and themed Thursday events
  • Award winning training
  • The Institute of Practitioners in Advertising run various qualifications throughout the year, both online and offline. We support our members of staff in obtaining these qualifications in every way we can
  • We have a dedicated team of Mental Health First Aiders across our offices who are always on hand to support our people. We also have multiple external Mental Health resources that our employees have access to
  • Opportunities to get involved in our culture teams spanning the environment, carbon neutrality, diversity & inclusion, wellbeing, outreach, as well as making sure we have fun on the way