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Operations Administrator

3 months ago

North London, London, United Kingdom AXIOM HOSPITALITY LIMITED Full time
Salary - Competitive

We are a dynamic hospitality management company seeking a highly organised and proactive Operations Administrator to support our Chief Operations Officer (COO). If you thrive in a fast-paced environment, and have a passion for operational excellence, we want to hear from you

Key Responsibilities:

  • Administrative Support: Manage the COO's calendar, coordinate meetings, and handle correspondence and document preparation.
  • Operational Support: Assist in implementing company policies, oversee daily operations, and monitor key performance indicators (KPIs) accross the organisation.
  • Communication: Serve as the primary contact for internal and external stakeholders, handle confidential information, and draft internal communications.
  • Project Management: Support special projects, track progress, and ensure high-quality deliverables.
  • Finance and Budgeting: Assist in budget preparation coordination, track expenses, and process financial documents.

The core skills and experience required to succeed:

  • Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred.
  • Experience of at least 2-4 years in an administrative or operational role, preferably in hospitality; experience working closely with senior management is a plus.
  • Strong organisational, communication, and problem-solving skills; as well as proficiency in Microsoft Office Suite.
  • Professionalism and discretion.
  • Ability to thrive under pressure.
  • Proactive with a strong sense of initiative.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Benefits

  • Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
  • Discounts across retail, restaurants, events and more through our benefits & rewards portal;
  • Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
  • Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
  • Yearly complimentary Axiom Xcape stayover after one year of service;
  • A growing team with great training, progression, and promotion opportunities;
  • Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
  • Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more

Opportunities for all

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels' impact on the environment through internationally recognised eco-label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.


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