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Floor Manager

2 months ago

West London, London, United Kingdom The Broadcaster Full time

Join us on your next adventure in hospitality

Situated in the heart of White City, The Broadcaster is a dynamic venue with four floors including a stunning rooftop terrace. As a contemporary pub and dining room, we are dedicated to serving both modern and timeless pub classics, accompanied by warm service and a curated beverage offering.

If you're a Floor Manager looking to develop your skills in a fast-paced, contemporary environment, where every day brings new challenges and opportunities for growth, look no further. Join our team at The Broadcaster and immerse yourself in the vibrant energy of a team delivering exceptional service and experiences for our guests and team.

Benefits:

  • Competitive salary aligned with your skills and experience.
  • Collaborative and supportive work environment fostering growth and development.
  • Opportunity to showcase your talent in a dynamic and bustling setting.
  • Chance to be part of a dedicated team committed to service excellence.
  • Access to up to 50% of your earned wages ahead of pay dates via Wagestream.
  • Group dining discounts across our businesses and partner groups (The Lighterman, The Italian Greyhound and Boxcar).
  • After 1 year of service: Additional holiday day for each year (up to 5 years).

About the Role:

As a Floor Manager at The Broadcaster, you'll play a pivotal role in the smooth operation of our large, high-volume restaurant and bars. This hands-on position requires a creative and solution-focused approach to effectively manage both guests and team members. From engaging with guests to ensuring seamless service, you'll be instrumental in upholding our commitment to exceptional guest experiences. Passionate about team development, you'll nurture talent and foster a culture of excellence among our staff.

What We Need from the Candidate:

  • Proven experience in a managerial role within the hospitality industry, preferably in a high-volume environment
  • Exceptional communication and interpersonal skills
  • Ability to remain calm under pressure and make quick, effective decisions
  • Strong leadership qualities with a focus on team development and motivation
  • A passion for delivering outstanding guest experiences and exceeding expectations
  • Flexibility to work evenings, weekends, and holidays as needed

If you're a dynamic and enthusiastic individual with a knack for managing large-scale operations and a passion for hospitality, we want to hear from you Join us as a Floor Manager at The Broadcaster and be part of our exciting journey.


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