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Chef de Rang

2 months ago

South West London London, London, United Kingdom Harrods Ltd Full time

We are currently looking for a Chef De Rang to join our team of hospitality specialists who work tirelessly to bring our vision of elegance and luxury to life.

Primarily supporting with the re-opening of our world renowned restaurant - The Georgian, this is your chance to be part of something truly spectacular. Join us in creating memorable experiences that will set the standard for luxury dining worldwide.


The Georgian is set to become a premier destination, offering distinct and unparalleled experiences for both Afternoon Tea and Dinner. Guests will revel in tableside theatre, live entertainment, and the timeless elegance of classical service.


About the Role
The Chef de Rang role reports into the Supervisor and Assistant Manager. You will have accountability of areas within the Georgian restaurant ensuring it's smooth running and going above and beyond for everyone who attends. You'll be responsible for helping the business and the team in a manner that will ensure that all parties' expected standards are maintained at all times.


The role will have a huge focus on operational excellence by delivering a world class restaurant experience.


Your responsibilities will also include:
* Working with the Supervisors and Restaurant Management team to train and develop the waiting team, drive sales and service excellence.
* Setting-up and clearing tables prior to, during and after service, ensuring that the highest standards are maintained.
* Ensure your station and the restaurant runs smoothly as well as maintaining Harrods` high standards of quality, service and maximising productivity.
* Being able to convey the Georgian story to customers throughout the dining experience.
* Ensuring opening and closing checklists are adhered to. Revise and update the checklists with the Supervisors to ensure they are relevant and standards are always at the highest level.
* Having good attention to detail which will be evident through floor mis-en-place, checklists and sufficient stock level.

About You
You are an excellent communicator and you can motivate your colleagues to ensure the smooth running of the operation maintaining company standards at all times. You have worked in a similar role previously, such as a senior waiter or waitress position, and have experience in greeting customers, following cash handling procedures and working efficiently and effectively with minimum supervision.

You have excellent organisational skills, customer service focused and able to work at pace whilst remaining calm and self-assured at all times.
You have great story telling abilities, capable of bringing the brands story and magic to life to customers throughout the dining experience. As well as have a comprehensive knowledge of the restaurant menu and allergens as well as a good knowledge of any specials promotions. Able to answer guest queries quickly, knowledgeably and in a discreet manner in line with the highest standards.


About Us

Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you'll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.

Our Promise to You
Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you'll receive:
* A competitive salary plus service charge.
* Great learning and development opportunities. Across our 27 outlets, there is a vast pool of knowledge to gain experience and grow expertise.
* Great career opportunities in multiple locations around the UK and going international.
* This role offers the opportunity to build your expertise in numerous different industries and grow an exciting career within Harrods.
* Access to a staff Canteen.
* Up to 30 days' annual leave (including Bank holidays) + your birthday off.
* Up to 33% Harrods discount.

Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.


While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.


If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods


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