Call Handler/Responder
5 days ago
You are an individual with excellent communication and computer skills, ideally with call centre experience or an understanding of social care for the elderly. You must be comfortable working night shifts and have the ability to respond calmly and effectively to emergencies, including situations where you need to physically assist uninjured individuals using specialist equipment. A full manual driving license is required, as well as the ability to navigate both office and home-based environments. A commitment to maintaining confidentiality and upholding customer care, equality, and safety standards is essential. An enhanced Adults DBS is mandatory.
What the Job InvolvesThis position is based within the Carelink Team, delivering high-quality telecare services and emergency support to vulnerable adults 24/7. You will be responsible for professional call handling, responding to emergencies, and ensuring the accurate documentation of all customer interactions. This includes installing and maintaining emergency call equipment in customer homes and performing safe and well checks. Working exclusively night shifts from 23:00 to 07:00 on a rotational schedule, including weekends and bank holidays, you will provide immediate response and support to users in need, coordinating with various agencies as necessary. An essential part of your role is to ensure exemplary service delivery that supports independent living within the community. Support and comprehensive training will be provided, and you will operate out of the Gatehouse on Kedleston Road, Derby.
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Call Centre Assistant
4 weeks ago
Derby, Derby, United Kingdom Brackenberry Full timeWe have a fantastic opportunity for a Call Centre Assistant to join our team in Derby. As a key member of our team, you will be responsible for handling calls and providing assistance to customers in emergency situations.Job Summary:Providing exceptional customer service and responding to emergency callsCollaborating with colleagues to achieve team goals and...
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Construction Site Assistant
4 weeks ago
Derby, Derby, United Kingdom Randstad Construction and Property Full timeWe are seeking a reliable and experienced Heavy Load Handler to work on a prestigious construction site in Derby. The successful candidate will assist crane operators in lifting and moving heavy loads safely and efficiently.The job involves assisting crane operators with the movement and lifting of heavy loads, communicating with them using hand signals or...
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IT Service Delivery Professional
5 days ago
Derby, Derby, United Kingdom nurtur Full timeKey ResponsibilitiesRespond to questions and queries escalated from the Customer Support Pods or received via calls, emails, and live chat.Deal with escalated queries and assist with incoming queries via call, email, and live chat in a friendly and clear manner.Provide training and mentoring to colleagues to support the Service Desks Shift Left Strategy.
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Customer Service Representative
4 weeks ago
Derby, Derby, United Kingdom Brackenberry Full timeWe are seeking an experienced Customer Service Representative to join our team in Derby. The successful candidate will be responsible for handling calls and providing assistance to customers in emergency situations.Key Responsibilities:Responding to emergency calls, including lifting uninjured customers using specialist equipment providedCarrying out safe...
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Carelink Support Specialist
4 weeks ago
Derby, Derby, United Kingdom Brackenberry Full timeAbout the Role:Brackenberry Ltd is seeking a Carelink Operator to join their team on a 2.5-month contract, with a high likelihood of extension.Key Responsibilities:Receive calls and initiate necessary actions to respond to incidents at Derby Care Link.Process referrals and calls from the public or agencies, taking appropriate action.Record call details and...
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Emergency Response Coordinator
4 weeks ago
Derby, Derby, United Kingdom Brackenberry Full timeWe are currently seeking an Emergency Response Coordinator to join our team in Derby. This is an exciting opportunity to work in a dynamic and fast-paced environment, where you will be responsible for handling emergency calls and providing assistance to customers.Job Responsibilities:Responding to emergency calls, including lifting uninjured customers using...
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Carelink Operator Assistant
4 weeks ago
Derby, Derby, United Kingdom Brackenberry Full timeJob Title: Carelink OperatorWe are seeking an experienced Carelink Operator to join our team in Derby, working closely with a Local Authority to provide assistance with the appointment of a Carelink Operator on a 3-month contract, highly likely to be extended at the client's discretion.Key Responsibilities:Receive calls at Derby Care Link via the...
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Adult Care and Support Worker
18 hours ago
Derby, Derby, United Kingdom Bupa Full timeAs a Nights Care Team Member at Bupa, you will be responsible for providing high-quality clinical, social, and emotional care to our residents during night shifts.This includes assisting residents with activities of daily living, responding to emergency calls, and supporting residents with mobility problems.We are looking for an individual who is able to...
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Derbyshire Home Support Specialist
4 weeks ago
Derby, Derby, United Kingdom Brackenberry Full timeWe are collaborating closely with a Local Authority in Derby to assist with the appointment of a skilled home support professional, on a short-term contract expected to be extended based on client discretion.**Estimated Salary:** £12.09 - £15.26 per hourJob Description:We are seeking an individual to receive calls at Derby Care Link via a computerised call...
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Mechanical Equipment Servicer
4 days ago
Derby, Derby, United Kingdom CV-Library Full timeAbout the Position:We are looking for a skilled and motivated Escalator Engineer to join our team as a Mechanical Equipment Servicer. The successful candidate will be responsible for maintaining and repairing escalators across various locations in East Midlands and Derbyshire.Key Tasks:Conduct regular inspections to identify potential issues and perform...
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Administrative Support Associate
4 weeks ago
Derby, Derby, United Kingdom Kansas Action for Children, Inc Full timeAbout the RoleThe ideal candidate for this Office Service Associate position will possess excellent communication skills, be able to work independently, and maintain confidentiality when dealing with sensitive information. This individual will also be responsible for performing administrative tasks, managing office supplies, and providing exceptional...
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Receptionist Role in Derby Dental Practice
18 hours ago
Derby, Derby, United Kingdom Rodericks Dental Limited Full timeJob Description:Rodericks Dental Limited is a well-established dental practice located in Derby, seeking a highly motivated and organized Receptionist to join our team.About the Practice:We pride ourselves on delivering high-quality dental care to our patients, and we are looking for someone who shares our commitment to excellence.Job Summary:This is a...
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IT Support Specialist
4 weeks ago
Derby, Derby, United Kingdom Pertemps Bond Full timeOur client, a renowned company based in the UK, is seeking an IT Support Specialist to join their team in Castle Donington. This exciting opportunity offers a chance to be part of a dynamic and growing business with a strong focus on innovation.About the RoleWe are looking for a highly motivated and organized individual to provide exceptional support to our...
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Derby, Derby, United Kingdom CV-Library Full timeJob DescriptionWe are seeking a highly organized and communicative Medical Receptionist/Administrator to join our client's team in Buxton, Derbyshire.The successful candidate will have a good understanding of medical administration systems and be able to work effectively in a fast-paced environment.Main ResponsibilitiesTake and respond to incoming calls from...
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Cooling Systems Technician
4 weeks ago
Derby, Derby, United Kingdom Owen Daniels Consultancy Full timeAir Conditioning Engineer Job DescriptionAre you an experienced maintenance/service engineer looking for a new challenge? We have an exciting opportunity for a skilled Air Conditioning Engineer to join our team at Owen Daniels Consultancy in Derby.Job Summary:We are seeking a highly motivated and qualified Air Conditioning Engineer to work on commercial,...
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Domestic Violence Service Lead
5 days ago
Derby, Derby, United Kingdom Refuge Full timeDomestic Violence Service Lead Role OverviewSalary: £39,444 per annumContract type: Full time, PermanentLocation: DerbyIn this challenging yet rewarding role, you will lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes.You will oversee the team's efforts to provide...
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Emergency Support Specialist
2 days ago
Derby, Derby, United Kingdom JT Recruit Full timeAre you looking for a challenging and rewarding role that makes a real difference in people's lives? Look no further! As an Emergency Support Specialist at JT Recruit, you will be part of a dynamic team that provides vital support to vulnerable individuals in Derby.Job DescriptionThis is a temporary night shift position that requires you to work closely with...
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School Office Coordinator
18 hours ago
Derby, Derby, United Kingdom Voyage Education Partnership Full timeWe are looking for a skilled and dedicated individual to fill the role of Office Administrator at Voyage Education Partnership. The successful candidate will be responsible for providing administrative support to the school, assisting with the organization of school events, maintaining student records and databases, and supporting the Office Manager in daily...
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Abuse and Support Services Coordinator
5 days ago
Derby, Derby, United Kingdom Refuge Full timeAbout the Role: Abuse and Support Services CoordinatorSalary: £39,444 per annumContract type: Full time, PermanentLocation: DerbyThis is a critical leadership role at Refuge, requiring someone who is passionate about supporting survivors of domestic abuse and other gender-based crimes. As an Abuse and Support Services Coordinator, you will lead on the...
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Night Response Security Specialist
4 weeks ago
Derby, Derby, United Kingdom NVC Security Ltd Full timeWe are seeking an experienced Mobile Response Security Specialist to join our team at NVC Security Ltd in Derbyshire.This full-time position involves working a 4xOn/4xOff shift rotation with opportunities for additional overtime, paid at £12.00 per hour plus benefits.Key Responsibilities:Secure and patrol multiple locations in Derby.Respond promptly to...