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Food and Beverage Services Manager

2 months ago

Windsor UK, Windsor & Maidenhead, United Kingdom Sutton Hotel Collection Full time

Food and Beverage Services Manager - £35,500 per annum plus service charge and managerial bonus


The Castle Hotel Windsor is situated amongst some of the most historic examples of architecture in the United Kingdom. The hotel itself dates back to the 1500s and sits opposite the magnificent Windsor Guildhall, with royal attractions such as Windsor Castle and St. George’s Chapel both within easy reach for guests who are eager to immerse themselves in all that Windsor has to offer.


Our People

The Sutton Hotel Collection is a family-owned group, thus by extension, our people are our family. We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best in class benefits for our team.


Our Benefits

We want to share the Sutton Hotel Collection’s values of generosity, kindness and contribute towards the happier lives of you, our people. Here are some of the benefits you will receive, when you join us:


- Free Hotel Breaks - From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.

- Leisure Passes - We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.

- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)

- Institute of Hospitality - We will pay for your membership, creating avenues for learning, coaching and mentoring.

- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.

- Health Assured - A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects.

- Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.


We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, uniform, regular on and off-site social events and celebrations and cycle scheme.


Our Opportunity

The role of our Food and Beverage Services Manager is to plan and direct all food and beverage operations across our busy hotel. You will maintain high standards of food and drink, service and health and safety practices within your area. You will manage the training and development needs of your team and develop and implement strategies to exceed customer satisfaction and achieve the business financial targets.


You will be joining our friendly team at a very exciting time. Our inside and outdoor areas are very popular and you will be the driving force in the day to day management of this busy operation.


You will have a friendly and caring personality, be able to keep calm under pressure, be confident, organised and maintain a hands-on management approach. You will demonstrate exceptional attention to detail, a guest first approach and a real passion for great service delivery. Able to work autonomously or as part of a team, you are motivated, encouraging and inspirational, with a passion for supporting, developing and coaching others.


At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship. We enable our people, to make the place.