Head of Food and Beverage Operations

4 weeks ago

Windsor, Windsor and Maidenhead, United Kingdom Aramark Full time
About the Role

Aramark UK is a leading provider of food and beverage services across various sectors, including entertainment and leisure. As a key food and beverage partner to Merlin Entertainments, we are committed to delivering exceptional food and beverage experiences at some of the UK's most iconic theme parks.

We are seeking an experienced and hands-on Head of Food and Beverage to join our team at Legoland, Windsor. This role is responsible for the daily management of all food and beverage outlets across 3 hotel restaurants and bars and our corporate event space, ensuring that the highest standards of food and beverage service are provided to our guests.

As Head of Food and Beverage, you will lead with a commitment to excellence, ensuring every guest enjoys an unforgettable dining experience.

Your role will also involve training and developing our talented staff, fostering a culture of continuous improvement and creativity. If you are driven by a love for hospitality, a passion for sustainability, and a desire to make a difference, we want to hear from you.

Key Responsibilities
  • Enforce, support, and coach the food and beverage management team on the Food Safety Policy to ensure full compliance with Health & Safety legislation, including food hygiene.
  • Fulfil Hotel 30 Duty role on working days.
  • Ensure all Food Safety/H&S audits (internal & external) are completed and passed to company standard.
  • Team member re-deployment throughout the operation to ensure high levels of productivity vs visitor volume.
  • Uphold the uniform policy throughout the food and beverage Department.
  • Develop and deliver the F&B strategy in conjunction with the Head of F&B. To include leading the Food and Beverage development across the site through proposition and people.
  • Drive a department focused on exceptional guest experience achieving all food KPI targets.
  • Work alongside the Head of F&B to achieve the F&B budget revenue and MC target.
  • Support the Head of F&B in order to drive the strategic direction of the department.
  • Monitor and report back on sales mix & trends to review and adapt our current food offering across the resort.
  • Support the administration team to ensure all EPOS systems are set up correctly with menu items and promotions.
  • Monitor and review theoretical cost of sales reports and analyse and anticipate sales trends to maximise RPC.
  • Ensure cost control & profit protection is embedded by best practice and proactive initiatives.
  • Identify short and long term objectives for improving the operation, showing detailed knowledge of overall business objectives.
Requirements
  • Large-scale food and beverage operations experience is essential.
  • High-end resort hotel or venue experience is highly desirable.
  • Current experience as a Senior Food & Beverage Manager, Assistant Director of F&B or Hotel Operations Manager is preferable.
  • A self-motivated, driven, guest-orientated and proactive attitude is also required.
  • The ability to prioritise activities, communicate, plan your time and co-ordinate F&B operations across multiple outlets is required.
  • Proven, successful people management and leadership experience is essential.
  • Have a solid understanding of health and safety cultures and the ability to train out policies and procedures.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.

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