Food and Beverage Operations Director
4 weeks ago
About the Role
The Castle Hotel Windsor is a historic hotel situated in the heart of Windsor, surrounded by iconic architecture and royal attractions. As our Food and Beverage Services Manager, you will play a crucial role in maintaining high standards of food and drink, service, and health and safety practices within our busy hotel.
Key Responsibilities
Manage the day-to-day operations of our food and beverage services, ensuring exceptional customer satisfaction and achieving business financial targets.
Develop and implement strategies to exceed customer expectations, maintain high standards of food and drink quality, and ensure efficient service delivery.
Lead and motivate a team of hospitality professionals, providing coaching, mentoring, and training to support their growth and development.
What We Offer
A competitive salary and benefits package, including free hotel breaks, leisure passes, enhanced maternity and paternity leave, and subsidized learning courses.
A supportive and inclusive work environment, celebrating human relationships and kinship, and enabling our people to make a positive impact.
Requirements
A friendly and caring personality, with the ability to keep calm under pressure and maintain a hands-on management approach.
Exceptional attention to detail, a guest-first approach, and a real passion for great service delivery.
Able to work autonomously or as part of a team, motivated, encouraging, and inspirational, with a passion for supporting, developing, and coaching others.
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