Head of Food and Beverage Operations

1 month ago

Windsor, Windsor and Maidenhead, United Kingdom Aramark Full time
About the Role

Aramark UK is a leading provider of food and beverage services across various sectors, including entertainment and leisure. As a key food and beverage partner to Merlin Entertainments, we are committed to delivering exceptional food and beverage experiences at some of the UK's most iconic theme parks.

We are seeking an experienced and hands-on Head of Food and Beverage to join our team at Legoland, Windsor. This role is responsible for the daily management of all food and beverage outlets across 3 hotel restaurants and bars and our corporate event space, ensuring that the highest standards of food and beverage service are provided to our guests.

Key Responsibilities
  • To enforce, support and coach the food and beverage management team on the Food Safety Policy's to ensure full compliance with Health & Safety legislation, including food hygiene.
  • To fulfil Hotel 30 Duty role on working days.
  • Ensure all Food Safety/H&S audits (internal & external) are completed and passed to company standard.
  • Team member re-deployment throughout the operation to ensure high levels of productivity vs visitor volume.
  • To uphold the uniform policy throughout the food and beverage Department.
  • The development and delivery of the F&B strategy in conjunction with the Head of F&B. To include leading the Food and Beverage development across the site through proposition and people.
  • To drive a department focussed on exceptional guest experience achieving all food KPI targets.
  • To work alongside the Head of F&B to achieve the F&B budget revenue and MC target.
  • Support the Head of F&B in order to drive the strategic direction of the department.
  • Monitor and report back on sales mix & trends to review and adapt our current food offering across the resort.
  • Support the administration team to ensure all EPOS systems are set up correctly with menu items and promotions.
  • Monitor and review theoretical cost of sales reports and analyse and anticipate sales trends to maximise RPC.
  • Ensure cost control & profit protection is embedded by best practice and proactive initiatives.
  • Identify short and long term objectives for improving the operation, showing detailed knowledge of overall business objectives.
What We Offer
  • A competitive salary from £55,000 dependant on experience
  • Pension scheme
  • Merlin Magic Passes (free passes to use across our theme parks)
  • Discounted food on shift
  • Free parking
  • MyStaff Shop discounts across thousands of retailers
  • Generous Annual Leave, increasing in line with service and the ability to buy extra days
  • EAP in house mental health champion
  • An opportunity to develop and progress
About Us

Aramark UK is a Disability Confident employer and is committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment.

We are proud to be a part of the Aramark family, a global leader in food and facilities management. Join us in fostering a workplace where everyone can achieve their full potential.

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