Customer Relationship Lead
4 days ago
Notre histoire est en train de décoller - nous aimerions que vous nous rejoigniez pour ce grand voyage.
Nous recherchons un Gestionnaire comptes clients H/F
En tant que Gestionnaire comptes clients H/F, vous serez la voix du client au sein d'Incora en fournissant un service client avec une exigence forte tout en veillant à ce que les besoins du client soient compris et gérés au sein de notre organisation.
Vous serez la personne qui traitera les escalades, les problèmes ou les préoccupations et qui veillera à ce que la communication avec les clients soit toujours effectuée correctement.
A propos de vous
Vous avez un sens exceptionnel du service à la clientèle, vous êtes une personne résiliente - comprendre et répondre aux besoins des clients et traiter avec eux est au cœur de votre travail. Vous êtes capable d'établir des relations à long terme avec les parties prenantes et de hiérarchiser votre charge de travail. Vous êtes capable de fournir un service de qualité et d'équilibrer une charge de travail importante.
Nous sommes intéressés par des personnes de tous horizons et de toutes expériences qui occupent un poste où l'exigence d'un niveau élevé de service à la clientèle est au cœur de leur travail. Nous sommes particulièrement intéressés par des candidats issus de la chaîne d'approvisionnement ou de l'aérospatiale, capables de trouver des solutions aux problèmes des clients.
Ce poste impliquant la rédaction de rapports, des compétences intermédiaires en Excel sont indispensables.
Un niveau d’anglais fluent est indispensable.
Nous recherchons une personne avec nos valeurs d’entreprise, prête à se dépasser dans l’exécution de ses fonctions:
- Courage : Être responsable de ses actions
- Collaboration : Le travail en équipe au centre de notre système
- Engagement : Agir pour atteindre les résultats attendus
Nous sommes un employeur garantissant l'égalité des chances et accueillons les candidatures de toutes les personnes dûment qualifiées sans distinction de race, de sexe, d’handicap, de religion / croyance, d’orientation sexuelle ou de l'âge.
À propos de nous
Incora™ (une fusion de 2 grandes entreprises : Pattonair et Wesco) est un fournisseur mondial de solutions innovantes pour la chaîne d'approvisionnement.
Nous promettons à nos clients de réduire la complexité et d'augmenter la fiabilité afin qu'ils puissent fournir des solutions critiques qui améliorent notre monde.
Nous utilisons notre expertise dans les secteurs de l’aéronautique, la défense, l’industrie, le secteur pharmaceutique, etc.
Nous gérons tous les aspects de la chaîne d'approvisionnement, de l'acquisition à la gestion des entrepôts, de la logistique au service client sur site.
Ce que nous offrons à nos clients :
- Un savoir-faire de qualité
- Des solutions innovantes
- La relation client au centre de nos préoccupations
- Des relations basées sur la confiance avec nos fournisseurs
- Une amélioration continue de notre activité
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