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Business Account Coordinator

4 months ago


St Albans, Hertfordshire, United Kingdom Halo Personnel Ltd Full time

Business Account Manager - St Albans

(Industry: Kitchen & Bedroom Design & Supply)

(Car, Tablet and Mobile phone also provided)

Please reach out to Halo Personnel for enquiries regarding salary and bonus details, as well as for assistance throughout the application process. Given our close relationship with our client, we are well-equipped to provide you with the necessary support

25 holiday days + statutory (bank) holidays

We are looking for candidates that are within a 20-mile radius of St Albans as you will be covering the following areas: Essex, Hertfordshire, London

Please do not apply for the role of Business Account Manager unless you meet the following criteria:

  • Hold a full UK Driving Licence
  • Have face to face Account Management experience from either fast-track building processes (where you have dealt with contractors and ideally within the Kitchen, Bathroom or Bedroom industry) OR from companiesthat sell their products to large property developers/house builders (for example: supplying kitchens, bedrooms, bathrooms, tiling, piping, electrical, civils, plumbing etc)

Additional attributes to fulfil the role of Business Account Manager:

  • Excellent organisational and administrative skills
  • Ability to manage your own diary and your time effectively to ensure you meet all SLAs
  • Being presentable and able to communicate confidently with people at all levels
  • Being motivated and eager to succeed within a dynamic team
  • Being a reliable team player, with a positive and flexible attitude

Key responsibilities of the Business Account Manager will include:

  • Visiting sites to complete a site set-up with customers, explaining your role and the process of service delivery (delivery dates, work schedules etc) as well as dealing with any issues that may arise on site during the supply and fit period
  • Liaising with New Build Contractors and Housing Associations, promoting the ccompany’s products in new-build homes, on sites throughout your allocated area
  • Maintaining relationships with existing New Build Contractors and Housing Associations as well as forging new ones, specifically with key decision makers and customer contacts (buyers etc)
  • Maximising the market share by seeking additional contracts, ensuring provision of an excellent service and therefore being on the buyers’ radar for up-and-coming work
  • Increasing revenue wherever possible by up-selling (appliances or product specification) and offering other services such as fitting
  • Managing and controlling 'call-offs’, preparing quotations, managing amendments, managing debt and customer expectations and proactive management of delivery dates, extras and variations
  • Maintaining in-depth knowledge of the industry’s customer base and competitors

Additional desirable experience:

  • A CSCS Card would also be advantageous but is not essential, however one will be required four weeks after commencement

Client Info:

Our client is the largest and most successful, privately owned manufacturer of fitted kitchen, bedroom and bathroom furniture, in the UK and the organisation has been in operation for over 50 years, experiencing growth year on year. They have been successful in winning various tenders to supply fitted kitchens for New Build Social Housing projects and Private Development Projects throughout the country, these projects are delivered by large Contractors such as Lovell, Countryside and Galliford Try.

These Contractors now have large land banks and are building more open market houses to compete with the likes of Barratt and Taylor Wimpey. Due to this continued demand our client is in need of additional Business Account Managers to manage and grow their large accounts; these people will be an integral part of the business, liaising and forming strong relationships with Buyers, Architects, Contractors and Head Specifiers and will play a key role in the company fulfilling its contractual obligations.