Internal Sales Executive
2 days ago
Internal Sales Executive - Rotherham - Salary up to £30K + Bonus Potential
We are currently looking for an experienced Internal Sales Executive / Customer Service professional to join a growing business, who are looking to enhance their ability to maximise customer relationships.
A great opportunity to join a growing business, in a team with future growth potential, working with a supportive Business Director.
What You'll Do:
As the Internal Sales Executive, you will work closely with the external sales team to drive growth in the UK market, acting as the key liaison between customers and UK & EU units.
You will ownership for the sales order process, addressing queries, and ensuring smooth service delivery.
Your Key Responsibilities:
- Accurately process sales orders using our ERP system (SAP), ensuring timely and accurate entry of customer data, costing, and order status.
- Generating quotes, providing costing sheets, tenders and supporting outbound sales activities, including identifying new business opportunities.
- Respond promptly and professionally to customer queries related to the successful delivery of goods.
- Manage all customer communications, ensuring orders are processed accurately and in compliance with service standards.
- Work closely with internal teams, including production & logistics teams, Warehouse Teams, and external customers.
- Actively support the sales and operational teams to maximise opportunities in the UK market.
- Help in the implementation of operational changes, ensuring minimal disruption to production and service while driving improvements in processes.
- Build and maintain active databases of new and potential customers, markets, and sectors through web-based research, phone calls, and emails.
- Contribute to marketing efforts, including supporting trade shows, email campaigns, and reviewing literature.
What You'll Bring:
- Previous Customer Service / Sales Experience working with deadlines, SLA commitments, outbound 'cold calling' appointment setting and farming for new business
- ERP System Experience (SAP)
- Organisational Skills
- Technical Proficiency
- Teamwork & Interpersonal Skills
- Strong Communication Skills
- Attention to Detail
If you're passionate about delivering fantastic customer service, whilst having a keen interest in being proactive engaging sales leads, then let's have a conversation
BH32267
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