Dispatch Coordinator

1 month ago


SunburyonThames UK, Surrey, United Kingdom Johnson Controls International Full time

What you will do

The Planner provides support to the branch Installation Teams to ensure full utilisation of engineers through planning, scheduling, and tracking of customer appointments. Working with the Field Line Managers to ensure any risk situations are resolved, ensuring customers appointments go ahead as planned, with the risk of no-shows kept to a minimum.

What we offer

  • Competitive salary

  • 25 days holidays + Bank Holidays and sick pay

  • Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products

  • Extensive product and on the job/cross training opportunities with outstanding resources available

  • Encouraging and collaborative team environment

  • Career development through various career ladders including Customer Service

  • Dedication to safety through our Zero Harm policy

  • Access to business resource groups

  • Training on our company values

How you will do it

  • Manage all inbound and outbound telephone activity, providing cover for all areas within the UK.

  • Maximise engineer productivity through optimising the utilisation of available resource, ensuring diaries are fully booked and correct hours are assigned for all work

  • Maximise resource utilisation, direct and sub contractor labour where available, with a view to minimising downtime/lead times

  • Ordering the material in a timely manner for customers visits, liaising with third party providers to ensure lead times are understood and agreed with the customer

  • Support in-field activities which the Planner can impact, such as providing job details to engineers for work the next day, payment for up sales on the day, scheduling return visits as required.

What we look for

Required

  • Customer Service experience

  • Computer literate

Preferred

  • Scheduling / planning experience

  • Industry experience

#LI-MS2

#LI-Onsite


  • Dispatch Coordinator

    1 month ago


    Sunbury-on-Thames, UK, Surrey, United Kingdom Johnson Controls International Full time

    What You Will DoAs a Planner at Johnson Controls, your role is crucial in supporting our branch Installation Teams. You'll ensure our engineers stay busy and appointments run smoothly. You'll work closely with Field Line Managers to tackle any issues and keep customer no-shows to a minimum. What We OfferCompetitive salary25 days holiday + Bank...

  • Dispatch Coordinator

    2 months ago


    Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls International Full time

    What you will do The Planner provides support to the branch Installation Teams to ensure full utilisation of engineers through planning, scheduling, and tracking of customer appointments. Working with the Field Line Managers to ensure any risk situations are resolved, ensuring customers appointments go ahead as planned, with the risk of no-shows kept to a...

  • Dispatch Coordinator

    2 months ago


    Sunbury-on-Thames, Surrey, United Kingdom Johnson Controls International Full time

    What you will do The Planner provides support to the branch Installation Teams to ensure full utilisation of engineers through planning, scheduling, and tracking of customer appointments. Working with the Field Line Managers to ensure any risk situations are resolved, ensuring customers appointments go ahead as planned, with the risk of no-shows kept to a...


  • Sunbury-on-Thames, Surrey, United Kingdom RELOcruitment Ltd Full time

    RELOcruitment Ltd is pleased to partner with a prominent fine art logistics and shipping company. This organization excels in providing premium packing, transportation, and bespoke services throughout the UK.With a commitment to exceptional service and a personalized approach, they are currently looking for an Import & Export Coordinator to enhance their...


  • Sunbury-on-Thames, Surrey, United Kingdom Alliance Consulting Full time

    Packing and Shipping Support Job DescriptionJob Summary:We are seeking an experienced Packing and Shipping Support to join our expanding in-house Production Team. As a key member of our team, you will be responsible for ensuring customer orders are packed and ready for delivery, fulfilled correctly, and dispatched on time, with all appropriate paperwork.Key...


  • Sunbury-on-Thames, Surrey, United Kingdom Alliance Consulting Full time

    Packing and Shipping Support Job DescriptionJob Summary:We are seeking an experienced Packing and Shipping Support to join our expanding in-house Production Team. As a key member of our team, you will be responsible for ensuring customer orders are packed and ready for delivery, fulfilled correctly, and dispatched on time, with all appropriate paperwork.Key...


  • Sunbury-on-Thames, Surrey, United Kingdom RELOcruitment Ltd Full time

    **About RELOcruitment Ltd**We are a leading recruitment agency specializing in placing top talent in the logistics and supply chain industry.**Job Opportunity**We are seeking a highly skilled and experienced Warehouse Supervisor to join our client's team in Sunbury. Our client is a well-established fine art shipping and logistics firm that provides packing,...


  • Sunbury-on-Thames, Surrey, United Kingdom RELOcruitment Ltd Full time

    **About RELOcruitment Ltd**We are a leading recruitment agency specializing in placing top talent in the logistics and supply chain industry.**Job Opportunity**We are seeking a highly skilled and experienced Warehouse Supervisor to join our client's team in Sunbury. Our client is a well-established fine art shipping and logistics firm that provides packing,...

  • Warehouse Supervisor

    1 month ago


    Sunbury-On-Thames, UK, Surrey, United Kingdom RELOcruitment Ltd Full time

    Relocruitment are delighted to be working alongside a well-established fine art shipping & logistics firm based in Sunbury. Our client provides packing, shipping and white glove services across London and the rest of the UK.They pride themselves on their superior service and the personal touch they bring into every job.They are now seeking a reliable and...


  • Sunbury-on-Thames, Surrey, United Kingdom RELOcruitment Ltd Full time

    **About RELOcruitment Ltd**We are a leading recruitment agency specialising in the logistics and transportation industry. Our team of experts is dedicated to providing top talent to our clients, and we are now seeking a highly skilled and experienced Warehouse Supervisor to join our client's team.**Job Summary**The successful candidate will be responsible...


  • Sunbury-on-Thames, Surrey, United Kingdom RELOcruitment Ltd Full time

    Job Title: Warehouse SupervisorAbout the Role:We are seeking a highly organized and detail-oriented Warehouse Supervisor to oversee all warehouse activities, including receiving, storing, and dispatching items. As a key member of our team, you will be responsible for ensuring efficient processes are in place for the receiving and dispatching of goods,...


  • Sunbury-on-Thames, Surrey, United Kingdom RELOcruitment Ltd Full time

    Job Title: Warehouse SupervisorAbout the Role:We are seeking a highly organized and detail-oriented Warehouse Supervisor to oversee all warehouse activities, including receiving, storing, and dispatching items. As a key member of our team, you will be responsible for ensuring efficient processes are in place for the receiving and dispatching of goods,...


  • Sunbury-on-Thames, Surrey, United Kingdom Heathrow Personnel Full time

    Heathrow Personnel is seeking a skilled Warehouse Admin Pick Packer to join our team in the Sunbury area. As a key member of our operations team, you will be responsible for ensuring the smooth flow of goods through our warehouse.Pick and Pack: Select and prepare items for shipment, ensuring accuracy and efficiency.Process Orders: Manage and fulfill customer...


  • Sunbury-on-Thames, Surrey, United Kingdom Heathrow Personnel Full time

    Heathrow Personnel is seeking a skilled Warehouse Admin Pick Packer to join our team in the Sunbury area. As a key member of our operations team, you will be responsible for ensuring the smooth flow of goods through our warehouse.Pick and Pack: Select and prepare items for shipment, ensuring accuracy and efficiency.Process Orders: Manage and fulfill customer...


  • Sunbury-on-Thames, Surrey, United Kingdom RELOcruitment Ltd Full time

    **About RELOcruitment Ltd**We are a leading recruitment agency specialising in the logistics and transportation industry. Our team of experts is dedicated to providing top talent to our clients, and we are now seeking a highly skilled and experienced Warehouse Supervisor to join our client's team.**Job Summary**The successful candidate will be responsible...


  • Sunbury-on-Thames, Surrey, United Kingdom RELOcruitment Ltd Full time

    Job DescriptionRelocruitment Ltd is seeking a highly skilled and experienced Warehouse Supervisor to join our team. As a key member of our logistics team, you will be responsible for overseeing all warehouse activities, ensuring efficient processes are in place, and maintaining a high level of customer satisfaction.Key Responsibilities:Supervise and...


  • Sunbury-on-Thames, Surrey, United Kingdom RELOcruitment Ltd Full time

    Job DescriptionRelocruitment Ltd is seeking a highly skilled and experienced Warehouse Supervisor to join our team. As a key member of our logistics team, you will be responsible for overseeing all warehouse activities, ensuring efficient processes are in place, and maintaining a high level of customer satisfaction.Key Responsibilities:Supervise and...


  • Walton-on-Thames, Surrey, United Kingdom Absolutely Recruitment Full time

    Job title: E-Commerce Coordinator -Part Time Based: HershamSalary: GBP20.000-GBP22,901 per annumHours: 22.5hrs per week, 3 days out of 7 days. 8.30am till 4.30pm - Office based This is a fantastic opportunity to work with a charity organisation based in Walton on Thames. In this well-established charity organisation, you have an opportunity to make a...

  • Baler Operative

    2 weeks ago


    Staines-upon-Thames, Surrey, United Kingdom Right Now Recruitment Full time

    Job Summary:We are seeking a skilled Baler Operative to join our client's team in a temporary to permanent role. The successful candidate will be responsible for ensuring the plant is available for operation at all times by effectively managing and baling material bunkers.Key Responsibilities:Material Bunkers Management: Ensure the Plant is available for...

  • Sales Administrator

    2 months ago


    Redhill, UK, Surrey, United Kingdom TotalEnergies Full time

    We are currently recruiting for our sales operations team due to internal promotions and team growth to head support company growth.You will provide exceptional administrative support to our busy sales team by providing quotations for new and existing customers to assist in our growth. The role will provide administrative support and Build and maintain...