Front Desk Manager
6 months ago
Being a key member of the shipboard management team, the Front Desk Manager possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through industry leading service while demonstrating exemplary problem resolution skills. The Front Desk Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Front Desk Manager is a ship's driving advocate for delivering outstanding Customer Service.
Qualifications:
- Minimum one year front of house supervisory experience in a hotel, cruise line or hospitality industry related field required.
- Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy.
- Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards.
- Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenging issues.
- Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment. Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible.
- Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation.
- Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs.
- Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office.
- Demonstrates a working knowledge to operate all office equipment.
- Completion of high school, basic or vocational education equivalency preferred.
- Working knowledge of US cash handling procedures and foreign exchange required.
-
Assistant Front Desk Manager
2 months ago
England,, UK, United Kingdom Royal Caribbean Group Full timeThe Assistant Front Desk Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment focusing on operational goals where training, leadership, development, and recognizing overall team performance are paramount.QUALIFICATION:Minimum...
-
Guest Services Manager
12 hours ago
England,, UK, United Kingdom Royal Caribbean Group Full timeThe Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive workingenvironment and focuses on operational goals where training, leadership, development, andrecognizing overall team performance are paramount. Leading by example and...
-
Operations Support Coordinator
2 weeks ago
England,, UK, United Kingdom Insight Global Full timeWe are seeking a UK-based position to provide operational support and coordination. Our primary challenge is bridging the gap between our European business team and IT services (Applications, Infrastructure, End User Computing). This role will:Involve providing metrics and data to EU business and relevant IT stakeholders.Ensure seamless integration of our EU...
-
Housekeeping Manager
5 months ago
England,, UK, United Kingdom Royal Caribbean Group Full timePOSITION SUMMARY:1. Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable.2. Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making...
-
Full Stack Engineer
4 weeks ago
England,, UK, United Kingdom Trident Search Full timeTrident Search have partnered with a rapidly growing cyber security consultancy who are on the search for a Full Stack Developer to join them. The ideal candidate will be responsible for designing, developing, testing, and debugging scalable software solutions. About YouWhat You’ll Do:As a Full Stack Developer, you will be responsible for designing and...
-
Sales Director
1 month ago
England,, UK, United Kingdom ESP Full timeWhy this is a good opportunity-Equity & 130K to 150K base!High profile Sales Leadership role in a genuine market leading scale-up SaaS Vendor.Hot space – Data Analytics SaaS & AIHuge investment so great time to join.Fantastic culture, mission and values.What is the role-Leading from the front/hands on role managing a team of consultative solutions sellersA...
-
Recruitment Director
4 weeks ago
England,, UK, United Kingdom RECRUITMENT PROFESSIONALS LTD Full time*Dubai Based OpportunityRecruitment Director / Finance Vertical Managing Director Dubai Based - Marina Area Up to 45,000 AED (monthly) High Commission up to 45% plus an annual 25% profit share bonus This is a 360, operational leadership remit Dubai based, high reward opportunity for a senior 360 business leader to join a new recruitment business to manage...
-
Director of Transportation
4 weeks ago
England,, UK, United Kingdom Venn Group Full timeService Director: Transport and ConnectivityRate: Negotiable daily rate depending on experience (Inside IR35)Location: East of EnglandType: 3-6 months initiallyWorking Arrangement: 2/3 days onsite p/weekOur client is recruiting for an interim Service Director to support the achievement of the directorate's core aim of improving transport and connectivity...
-
Laundry Manager
4 months ago
England,, UK, United Kingdom Royal Caribbean Group Full timePosition Summary: Supervise daily operation of the laundry.ESSENTIAL DUTIES AND RESPONSIBILITIES:Laundry Managers are a vital part of the management of any facility. He/She must possess some degree of technical proficiency; the ability to assess methods and procedures, knowledge of equipment and supplies, exercise good judgment on any corrective program and...
-
Trade Support Analyst
5 months ago
England,, UK, United Kingdom Cameron Kennedy Full timeTrade Settlements AnalystLondon50k + bonus and BensYou will be joining a small team that cover the whole remit of Global Settlements. This includes the complete trade lifecycle from order inception through to final settlement of stock and cash across a variety of asset classes and markets i.e., CREST / DTC / Euroclear.Primarily your job role will be covering...
-
Energy Trader
2 weeks ago
England,, UK, United Kingdom Northern Gas and Power Full timeSalary up to £75,000 (DoE) + annual discretionary bonusHi, we're Northern Gas and PowerNorthern Gas and Power (a subsidiary of Global Procurement Group) is an international energy procurement specialist and is the largest energy consultancy in Europe. We guide businesses of all sizes ranging from SMEs to global organisations in purchasing their energy...
-
Azure Cloud Engineer
12 hours ago
England,, UK, United Kingdom Lithium3 Technology Recruitment Limited Full timeLithium3 are working with an organisation and we require an Azure Cloud Engineer through to the end of May.This is an urgent role, so we need people that are ideally available immediately or on a week’s notice.Role is outside IR35 and remote.They are moving over to Azure and expect to have everything in Azure by the end of February and this is the urgent...
-
REGIONAL ACCOUNT EXECUTIVE
1 month ago
England,, UK, United Kingdom New Chapter Consulting Ltd Full timeREGIONAL ACCOUNT EXECUTIVE - Drinks - Bristol/Cardiff areaLocation: Field basedSalary: Up to £39,000 basic + 20% bonus + Company Car + Pension + Healthcare etcNew Chapter Consulting have joined one of the biggest brands in the global drinks industry in the search for a Regional Account Executive. They've grown 20% in the last year due to their effective...
-
Sales Ledger Lead
2 weeks ago
England,, UK, United Kingdom Chartered Management Institute Full timeLocation: Hybrid between home and our Corby officeReports to: Finance Operations LeadSalary: £28,000 plus excellent benefitsClosing Date: 3rd December 2024*Please note, this role is being offered on a 12-month fixed-term contract*About the role:To support the Financial Control department in the accurate invoicing of sales contracts, ensuring that customer...
-
Senior Full Stack Engineer
3 weeks ago
England,, UK, United Kingdom Multiply Full timeSenior Full Stack EngineerMultiply is a company that provides personalised financial advice at scale to everyday people. We are currently in an exciting phase of growth, having secured funding from a strategic investor and are looking to scale our operations.We are seeking an ambitious and hungry full stack developer to join our team. The ideal candidate...
-
Digital Marketing Specialist
4 weeks ago
England,, UK, United Kingdom Chartered Management Institute Full timeLocation: Hybrid between Home, London or CorbyReports to: Head of MarketingSalary: £45,000 plus excellent benefitsClosing Date: 7th November 2024About the role:As CMI’s Digital Marketing Specialist, you will manage all aspects of digital advertising end-to-end, including campaign execution, optimisation, reporting, and recommendations. This role requires...
-
New Business Sales
3 weeks ago
England,, UK, United Kingdom Chess Part timeWe are looking for an experienced Cloud Voice Sales Specialist to join our growing Sales team.Reporting into the Cloud Voice Team Leader, we are looking for an organised confident individual to help accelerate our Cloud voice (VoIP) sales performance. You will be responsible for cross selling and upselling Cloud solutions to both existing and new customers,...
-
New Business Specialist
2 weeks ago
England,, UK, United Kingdom Chess Part timeWe are looking for an experienced Cloud Voice Sales Specialist (New Business) to join our growing Sales team.Reporting into the Cloud Voice Team Leader, we are looking for an organised confident individual to help accelerate our Cloud voice (VoIP) sales performance. You will be responsible for cross selling and upselling Cloud solutions to both existing and...
-
Junior Finance Analyst
4 weeks ago
England, London, London, UK, United Kingdom Handle Recruitment Limited Full timeA new vacancy has arisen with one of Handle Recruitment's Music clients for a Financial Analyst. Working for this globally recognised Music giant, the position is offering a full study support package (ACCA or CIMA). Based in West London this progressive analyst position will report into senior figures within the finance department and across the...
-
Assistant Front Desk Manager
3 weeks ago
England, United Kingdom Royal Caribbean Group Full timeThe Assistant Front Desk Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment focusing on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Minimum one year...
-
Assistant Front Desk Manager
4 weeks ago
England, United Kingdom Royal Caribbean Group Full timeThe Assistant Front Desk Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment focusing on operational goals where training, leadership, development, and recognizing overall team performance are paramount.QUALIFICATION:Minimum...
-
Assistant Front Desk Manager
3 weeks ago
England, United Kingdom Royal Caribbean Group Full timeThe Assistant Front Desk Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment focusing on operational goals where training, leadership, development, and recognizing overall team performance are paramount. QUALIFICATION: ...
-
Assistant Front Desk Manager
2 months ago
England, United Kingdom Royal Caribbean Group Full timeThe Assistant Front Desk Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment focusing on operational goals where training, leadership, development, and recognizing overall team performance are paramount.QUALIFICATION:Minimum...
-
Assistant Front Desk Manager
4 weeks ago
Eastern England, United Kingdom Royal Caribbean Group Full timeThe Front Desk Manager at Royal Caribbean Group is responsible for creating a positive working environment that exceeds hospitality industry standards. This involves establishing operational goals, training, and leadership development, while recognizing overall team performance.Key qualifications include:Minimum one year front of house supervisory experience...
-
Deal Desk Analyst
4 weeks ago
England, United Kingdom Udacity Full timeAbout UsUdacity is on a mission of forging futures in tech by delivering impactful and cutting edge tech education that enables individuals and organizations to unlock their potential. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Cybersecurity, Machine Learning,...
-
Deal Desk Analyst
3 weeks ago
England, United Kingdom Udacity Full timeAbout Us Udacity is on a mission of forging futures in tech by delivering impactful and cutting edge tech education that enables individuals and organizations to unlock their potential. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Cybersecurity, Machine Learning,...
-
Deal Desk Analyst
1 month ago
England, United Kingdom Udacity Full timeAbout UsUdacity is on a mission of forging futures in tech by delivering impactful and cutting edge tech education that enables individuals and organizations to unlock their potential. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Cybersecurity, Machine Learning,...
-
Front Office Manager
3 weeks ago
South East England, United Kingdom Corecruitment International Full time €42,200Front of House Manager – Central London Hotel I am currently recruiting for a Front of House Manager at this Central London Hotel. Competitive salary Discretionary bonus scheme
-
Front End Software Developer
1 month ago
England, United Kingdom Talent Locker Full timeFront End Software Developer, up to £75k + excellent benefits (Home Based with 1 day per month in office) Are you a Front End Developer with an insurance background wanting to escape the corporate side of things and work directly with decision-makers in the business who will listen to and value your opinions. Perhaps you would love working for an...
-
Front End Software Developer
2 months ago
England, United Kingdom Talent Locker Full time €75,000Front End Software Developer, up to £75k + excellent benefits (Home Based with 1 day per month in office) Are you a Front End Developer with an insurance background wanting to escape the corporate side of things and work directly with decision-makers in the business who will listen to and value your opinions. Perhaps you would love working for an...
-
Front End Software Developer
1 month ago
England, United Kingdom Talent Locker Full time €75,000Front End Software Developer, up to £75k + excellent benefits (Home Based with 1 day per month in office) Are you a Front End Developer with an insurance background wanting to escape the corporate side of things and work directly with decision-makers in the business who will listen to and value your opinions. Perhaps you would love working for an...
-
Front End Software Developer
2 months ago
England, United Kingdom Talent Locker Full timeFront End Software Developer, up to £75k + excellent benefits (Home Based with 1 day per month in office)Are you a Front End Developer with an insurance background wanting to escape the corporate side of things and work directly with decision-makers in the business who will listen to and value your opinions. Perhaps you would love working for an established...
-
Front End Software Developer
2 months ago
England, United Kingdom Talent Locker Full timeFront End Software Developer, up to £75k + excellent benefits (Home Based with 1 day per month in office)Are you a Front End Developer with an insurance background wanting to escape the corporate side of things and work directly with decision-makers in the business who will listen to and value your opinions. Perhaps you would love working for an established...
-
Front Office Manager
3 weeks ago
South East England, United Kingdom Corecruitment International Full time €42,200Job Title: Front of House Manager – Central London Hotel Apply fast, check the full description by scrolling below to find out the full requirements for this role. Salary: Up to £42,200 Location: London I am currently recruiting for a Front of House Manager at this Central London Hotel. My client is looking for a confident, energetic, and...
-
Front Office Engineer
3 weeks ago
South East England, United Kingdom Miller Maxwell Ltd Full timeAre you passionate about the intricacies of financial markets and driven by the challenge of optimizing trading technology? The client are a leading equities brokerage firm committed to providing top-tier trading services to our clients worldwide. Design, develop, and maintain FIX protocol connectivity solutions to facilitate electronic trading for equities...
-
Information Technology Manager
6 months ago
England, United Kingdom GPA Global | Packaging Solutions Full timeWe specialize in design, engineering, manufacturing, and distribution. We are at the forefront of creating bespoke packaging solutions, working with the world’s foremost brands across the globe. For many years, we have been committed to multiplying our activities in terms of corporate social responsibility (CSR) and sustainability to reduce our carbon...
-
Information Technology Manager
6 months ago
England, United Kingdom GPA Global | Packaging Solutions Full timeWe specialize in design, engineering, manufacturing, and distribution. We are at the forefront of creating bespoke packaging solutions, working with the world’s foremost brands across the globe. For many years, we have been committed to multiplying our activities in terms of corporate social responsibility (CSR) and sustainability to reduce our carbon...
-
Front Line Manager
4 weeks ago
South West England, United Kingdom Circet IRE & UK Full timeOn the back of an ever-increasing workload, Circet UK are looking for an experienced Front Line Manager / Supervisor with knowledge of civils and cabling activities on telecom infrastructure build and maintenance contracts. As FLM, you will be responsible for carrying out in progress and retrospective site audits whilst checking and reporting compliance...
-
Commercial Desk Investigator
2 weeks ago
South East England, United Kingdom Indesure Recruitment Full time €36,000COMMERCIAL PROPERTY DESK INVESTIGATOR NEEDED! Key Information: Salary: up to £36,000 Work Type: Fully r emote Responsibilities: Investigate potentially fraudulent commercial property claims. Promote the Commercial Investigations Team among colleagues and clients. Conduct and plan recorded telephone and video interviews. Manage your own caseload,...